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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 1 123
Neutral (3) 0 0 5
Negative (1 or 2) 0 0 11
Total Reviews 0 1 139
Avg Rating Not Rated
5 Star Review
5.00
4.5 Star Review
4.36
Address: 111 Corporate Drive
Auburn Hills, MI 48326 - US
Website: http://Us-Appliance.com
Business Hours: Mon - Fri: 10am - 6pm (EST)
Sales Phone: 248-364-0700
Service Phone: 877-628-9913
Sales Email: sales@us-appliance.com
Cust Service Email: sales@us-appliance.com

US-Appliance.com

http://Us-Appliance.com

With PriceGrabber Since 01/11/2008


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Date Reviewed: 02/04/2008
threesetters from unknown
Member Since:
01/26/2008

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Reviews
Wish they had phone service on Saturdays and Sundays!!!! Overall Rating
5 Star Review
 
Date Reviewed: 02/14/2008
bdavis107 from unknown
Member Since:
01/29/2008

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Reviews
pretty good deal if delivered in timely fashion.. Overall Rating
4 Star Review
 
Date Reviewed: 02/18/2008
jeadkins from unknown
Member Since:
02/02/2008

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Reviews
Shopping at this site was very easy. Overall Rating
5 Star Review
 
Date Reviewed: 02/19/2008
wmburrows from unknown
Member Since:
02/03/2008

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Reviews
At this point, all thoughts are positive. Unless there are problems in delivery or condition of the product or billing, I see only positive. Overall Rating
4 Star Review
 
Date Reviewed: 02/19/2008
karenhealy from unknown
Member Since:
02/03/2008

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Reviews
What a joy to find what I needed on-line. The best price I could find. The free shipping was a deal clencher. Overall Rating
5 Star Review
 
Date Reviewed: 02/20/2008
alangeye from unknown
Member Since:
10/27/2006

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Reviews
My order was not shipped on time. I was not notified of the backorder situation until over a week after my credit card was charged! When I used them a year ago I was quite pleased. This time I would not recommend another purchase from them. Overall Rating
1 Star Review
 
Date Reviewed: 02/20/2008
hunter3601 from unknown
Member Since:
01/30/2008

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Reviews
Completely unprofessional! will never order from them again. Ordered on Jan 31 and didn't hear anything from them until feb 19 that my order had been damaged and they were not able to reorder the same item because it was discontinued. They offered a different item for a much higher price and refused to honor they same price I paid for the other. Then after I agreed to go ahead with the new machine I was told after I called back it would be an additional 2-3 weeks for all of the items to arrive. All along i had already been waiting 3 weeks and my credit card was charged on Feb. 2, 16 days before I was even told that items would not be shipped to me and I would have to wait an additional 3 weeks. I told them to cancel the order! I will never order anything from them again especially a major purchase! Thank you Overall Rating
1 Star Review
 
Date Reviewed: 02/24/2008
lupspins from unknown
Member Since:
02/08/2008

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Reviews
excellent explanation special for spanish speaking people Overall Rating
5 Star Review
 
Date Reviewed: 02/25/2008
lharroun from unknown
Member Since:
02/14/2008

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Reviews
Ii had trouble finding shipping information (ie, how long it takes) and also didn't notice if it was in stock. I received an email the day after I ordered saying that my shipment would arrive in 3 weeks! Well, when your refrigerator is broken, of course, you can't wait that long! I cancelled my order the day after placing it. Overall Rating
1 Star Review
 
Date Reviewed: 02/26/2008
bulmanp from unknown
Member Since:
02/10/2008

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Reviews
first online appliance order Overall Rating
4 Star Review
 
Date Reviewed: 02/28/2008
shellyctnt from unknown
Member Since:
02/12/2008

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Reviews
top brand choices at great prices. Overall Rating
5 Star Review
 
Date Reviewed: 03/02/2008
murphy7097 from unknown
Member Since:
02/15/2008

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Reviews
prices were good, I hope the service is as good Overall Rating
5 Star Review
 
Date Reviewed: 03/02/2008
briantoevs from unknown
Member Since:
02/15/2008

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Reviews
After shopping around, this site had the best price ... by far. Overall Rating
5 Star Review
 
Date Reviewed: 03/02/2008
rpl from CA
Member Since:
02/15/2008

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Reviews
Great price. Overall Rating
4 Star Review
 
Date Reviewed: 03/04/2008
MIKEBLAZE36 from unknown
Member Since:
02/17/2008

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Reviews
WELL NO DELIVERY DATE WAS SET, NOR DID I KNOW IF IT WAS IN STOCK. HOPE THIS ORDER WORKS OUT FINE... Overall Rating
3 Star Review
 
Date Reviewed: 03/06/2008
William_J_Earl from unknown
Member Since:
02/26/2008

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Reviews
The shipping information seemed to indicate that the item would ship promptly, but the confirmation email seemed to suggest one to two weeks for delivery. It should have been clear on the site when the item would ship. They did agree to cancel my order when it became clear that they did not have it in stock. Another vendor shipped immediately from stock for a similar price. Overall Rating
2 Star Review
 
Date Reviewed: 03/06/2008
gman757 from TX
Member Since:
10/10/2003

View Member's:
Reviews
Good: Excellent prices on appliances. Cheap (sorta almost free) shipping. When I called with a question, a person actually answered the phone each time. Bad: Took 4 days just to get order processed. Long delay (several days) to get order status and another week to get shipping info. I knew ordering online could take some time, but lack of communication left me wondering what was going on. They call it "Free Shipping" with a $30 service charge. Gimme a break, just call it $30 for shipping. Now that I know the deal, I would order from them again...it just takes time. Overall Rating
4 Star Review
 
Date Reviewed: 03/09/2008
RLavCole from unknown
Member Since:
02/22/2008

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Reviews
So far, so good -- I will have to see how fast my product is delivered and what condition it is in when it arrives to say anything further. Overall Rating
5 Star Review
 
Date Reviewed: 03/09/2008
carlosevillarreal from unknown
Member Since:
11/23/2007

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Reviews
I just placed the order - everything looks fine for now Overall Rating
4 Star Review
 
Date Reviewed: 03/11/2008
diptiamin from unknown
Member Since:
02/23/2008

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Reviews
So far I have an open mind. I will be sure on the rest after how soon I get it, and the condition it arrives in. Overall Rating
4 Star Review
 
Date Reviewed: 03/18/2008
fldunbar from unknown
Member Since:
03/09/2008

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Reviews
For some strange reason, they didn't ship to my state. My order was canceled. Go figure? Overall Rating
1 Star Review
 
Date Reviewed: 03/20/2008
zipzapdave from unknown
Member Since:
03/03/2008

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Reviews
I hope there is no need to worry about a damaged item and I hope the items get here safely. st time trying this type of shopping, so far so good. Overall Rating
5 Star Review
 
Date Reviewed: 03/21/2008
ucmytoy from unknown
Member Since:
03/04/2008

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Reviews
I dont have any Overall Rating
4 Star Review
 
Date Reviewed: 03/21/2008
seep from unknown
Member Since:
03/11/2008

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Reviews
seems very positive! I will let yyou know Overall Rating
5 Star Review
 
Date Reviewed: 03/22/2008
jchalmer from unknown
Member Since:
03/05/2008

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Reviews
Placing the order was simple and strat forward. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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