| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 66 | 124 | 2936 |
| Neutral (3) | 3 | 6 | 128 |
| Negative (1 or 2) | 7 | 12 | 391 |
| Total Reviews | 76 | 142 | 3455 |
| Avg Rating | 4.42 |
4.37 |
4.30 |
| Address: | 426 N.WOOD AVE Linden, NJ 07036 - US |
|---|---|
| Website: | http://www.us1camera.com |
| Business Hours: | 10:00am - 7:00pm Mon - Thur, 10:00am - 6:00pm Fri, Sat close. open Sun. |
| Sales Phone: | 877-300-5070 |
| Service Phone: | 877-300-5070 |
| Sales Email: | Info@US1Photo.com |
| Cust Service Email: | Info@US1Photo.com |
| Date Reviewed: 11/25/2009 | ||
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pencoplin from WV Member Since: 11/25/2009 View Member's: Reviews |
This was the best service I have received in a long time. Mickey and James really went out of their way to help me get the best deal. Thank both of you so very much. |
Overall Rating |
| Date Reviewed: 11/23/2009 | ||
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James2914 from SC Member Since: 11/23/2009 View Member's: Reviews |
So far so good. |
Overall Rating |
| Date Reviewed: 11/22/2009 | ||
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PaminCA from CA Member Since: 11/22/2009 View Member's: Reviews |
The salesman asked how I would be using the camera and I truly believe offered me other products based on my expected use. He did not push me to order things that I truly did not want. And the price, compared to others merchants was the best, even with the upgrades that I purchased. |
Overall Rating |
| Date Reviewed: 11/19/2009 | ||
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rconnelly2901 from NC Member Since: 11/19/2009 View Member's: Reviews |
I would recommend them. The price was great, shipping and delivery super fast, and while they tried to sell me lots of extra goodies at the end of the sale, they didn't push too much. |
Overall Rating |
| Date Reviewed: 11/18/2009 | ||
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AndrewSmale from unknown Member Since: 07/11/2008 View Member's: Reviews |
They delivered what they promised and did it in a cost-efficient and timely manner. I was very impressed with the integrity, quality and reliability of their service. |
Overall Rating |
| Date Reviewed: 11/18/2009 | ||
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wrcmaniac from unknown Member Since: 09/25/2006 View Member's: Reviews |
I placed an order for a Canon 5d Mark II lens on November 6, now its November 18 and my order status is still on "pending". On the web site it says that orders ship within 7 to 9 business days. When a sales guy called me after I paced my order, to try to sell me more stuff, said it would take approximately 14 days to get my order. Now it has been two weeks, and I have not received anything, not even an answer to my e-mail inquiring about the status of my order. There is only one positive aspect to this web site: low price, but I am not sure if its worth it! Everything else is beyond horrible.Customer service is practically unreachable, they are only available when they try to sell you something. There is no info whatsoever on the web site whether they have the items in stock (I highly doubt that they do) and getting your order it seems takes more than forever. Unless you really don't care when you'll get your order, and have nerves of steel, give yourself a favor:don't order from us1 |
Overall Rating |
| Date Reviewed: 11/18/2009 | ||
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jloleamey from unknown Member Since: 11/18/2009 View Member's: Reviews |
James in sales was fantastic. He was very helpful and made my buying experience great!! I will ask for his help with my next purchase. |
Overall Rating |
| Date Reviewed: 11/18/2009 | ||
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1204lde from NY Member Since: 11/18/2009 View Member's: Reviews |
James was attentive to this order. He phoned to inquire whether I had any questions about the product. |
Overall Rating |
| Date Reviewed: 11/17/2009 | ||
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jessica3306 from OK Member Since: 11/09/2009 View Member's: Reviews |
I purchased a Canon Rebel Xsi camera for 579 for free shipping. Got called to buy all this extra stuff said no. Then was told total was 599.99. Asked where the extra 20 camera from they said shipping insurance. I tried to argue and he got rude. Looked on website again. Camera went down to 555. Called them to do a price adjustment, they wouldnt guy yelled at me and hung up. Called Manager he "tried" to smooth things I ended up paying 579 all together when it should of been 555.00 got my camera still not happy with service here, will NOT purchase from them again. |
Overall Rating |
| Date Reviewed: 11/16/2009 | ||
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balamin from NY Member Since: 11/16/2009 View Member's: Reviews |
After you place your order (with an agreed upon total) they call you with additional charges. If you challenge those charges and try and cancel the order they rudely hang up on you. |
Overall Rating |
| Date Reviewed: 11/11/2009 | ||
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abeck33 from unknown Member Since: 02/19/2009 View Member's: Reviews |
The salesman was good about letting me know of specials that were going on and getting me a better deal for price but I requested 2 day shipping and it took four business days to arrive and it took 3 calls to customer service to finally receive a tracking number. |
Overall Rating |
| Date Reviewed: 11/10/2009 | ||
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sdnnelson1 from MN Member Since: 11/10/2009 View Member's: Reviews |
Great camera at a great value. |
Overall Rating |
| Date Reviewed: 11/06/2009 | ||
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hlmackinney from CA Member Since: 11/06/2009 View Member's: Reviews |
Bruce was extremely helpful. He made sure I had all the extra equipment that I needed. He recommended the 5 year warrenty which I did purchase. He also - free of charge upgraded my shipping to 3 day. It will be here no later than 11/12/09 - promised date. Thank you so much |
Overall Rating |
| Date Reviewed: 11/03/2009 | ||
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jsmithcds from WI Member Since: 11/03/2009 View Member's: Reviews |
Bruce was the man. Great knowledge ot the product and a great saleman. Thanks justin |
Overall Rating |
| Date Reviewed: 11/01/2009 | ||
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seansphoto from IL Member Since: 11/01/2009 View Member's: Reviews |
I usually do all my shopping for camera equipment and electronics locally but I was checking around on the internet to see if I can save few bucks and I found US1Camera with a great price on a Canon camcorder I wanted to purchase but I was hesitant to buy from them since I had not dealt with them in the past, but after checking around about them with different rating sites, I decided to purchase from them since they were well rated by many sites. I placed my order online and I have to say they have been great to me so far. Not only did I get a great price on a top model HD camcorder (Canon HV40), but their shipping was extremely fast and sent exactly what I ordered. Keep in mind they do call you to verify your order, but I can't blame them on verifying large purchases like this anyway. I am a very happy customer and I will definitely come back to them for other camera equipment I would need in the future. Keep up the good work guys! |
Overall Rating |
| Date Reviewed: 10/31/2009 | ||
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griffye78 from MA Member Since: 10/31/2009 View Member's: Reviews |
(Edited October 31st by griffye78) I was contacted by your representatives James Carter, for the verification of purchases. The rep was extremly considerate and answer all question to my satisfaction. He informed me of the additional item that were available to me. The rep worked with me in a professional manner. My experience with your representitive went well. I would recemmond US1camera,but I did found it difficult to tell if my items shipped out or not through the web site. Thank you |
Overall Rating |
| Date Reviewed: 10/28/2009 | ||
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rynnshafer1030 from NJ Member Since: 10/28/2009 View Member's: Reviews |
Representative helped me put together a great package with recommendations and discounts that I wouldn't have been able to do on my own. Thank you so much! |
Overall Rating |
| Date Reviewed: 10/28/2009 | ||
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jlcarras from unknown Member Since: 03/08/2006 View Member's: Reviews |
Received a call verifying my purchase. James Carter, the customer service rep, suggested other accessories (extra battery, etc). Overall very please with the service I received. I would recommend to others, in part, due to the good customer service and prompt delivery. |
Overall Rating |
| Date Reviewed: 10/27/2009 | ||
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vm0823 from NY Member Since: 10/27/2009 View Member's: Reviews |
I was contacted by your representatives for verification of purchases. The rep was extremly considerate for my needs. He informed me of all the additional items and warrenties that were available to me. The rep worked with me in a professional manner. My experience with your representitive is no less than exceptional. I would recemmond US1camera to everyone because of excellent customer services. Thank you |
Overall Rating |
| Date Reviewed: 10/26/2009 | ||
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coachpbt from CA Member Since: 10/26/2009 View Member's: Reviews |
Bruce was my customer service rep. I was treated with respect and honesty. Bruce explained the benifits of my product in a very easy to listen fashion. |
Overall Rating |
| Date Reviewed: 10/26/2009 | ||
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hfs10guru from KS Member Since: 10/26/2009 View Member's: Reviews |
Wasn't pushy. Offered me a lower price for the 4 year warranty. I didn't tell him I work in video related field, yet very good at not pushing me into buying anything else. Very positive. Would recommend! |
Overall Rating |
| Date Reviewed: 10/26/2009 | ||
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Silverclaim from unknown Member Since: 06/04/2009 View Member's: Reviews |
Too much suggestive selling. |
Overall Rating |
| Date Reviewed: 10/23/2009 | ||
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mng350 from CA Member Since: 10/23/2009 View Member's: Reviews |
I recommend this merchant to every one i know that want to buy a camera or camcorder .merchant have the lowest prices i found and customer service was really good,i am very happy with my purchase at us1camera thanks. |
Overall Rating |
| Date Reviewed: 10/23/2009 | ||
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johnr2009 from CA Member Since: 10/23/2009 View Member's: Reviews |
When I called with a question about my order I was quickly connected to Bruce and he was very helpful and answered all my questions. The service was great and I will recommend US1Camera to my friends. |
Overall Rating |
| Date Reviewed: 10/22/2009 | ||
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BigDogMU78 from PA Member Since: 10/17/2009 View Member's: Reviews |
I received a phone call from Bruce from US1Camera the day after I made the purchase online. He was very helpful in verifying my order and making me aware of special offers and coupons that were available for my purchase. I am very satisfied. |
Overall Rating |
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