| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 63 | 121 | 2924 |
| Neutral (3) | 3 | 5 | 127 |
| Negative (1 or 2) | 3 | 9 | 387 |
| Total Reviews | 69 | 135 | 3438 |
| Avg Rating | 4.54 |
4.44 |
4.30 |
| Address: | 426 N.WOOD AVE Linden, NJ 07036 - US |
|---|---|
| Website: | http://www.us1camera.com |
| Business Hours: | 10:00am - 7:00pm Mon - Thur, 10:00am - 6:00pm Fri, Sat close. open Sun. |
| Sales Phone: | 877-300-5070 |
| Service Phone: | 877-300-5070 |
| Sales Email: | Info@US1Photo.com |
| Cust Service Email: | Info@US1Photo.com |
| Date Reviewed: 11/03/2009 | ||
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jsmithcds from WI Member Since: 11/03/2009 View Member's: Reviews |
Bruce was the man. Great knowledge ot the product and a great saleman. Thanks justin |
Overall Rating |
| Date Reviewed: 10/31/2009 | ||
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griffye78 from MA Member Since: 10/31/2009 View Member's: Reviews |
(Edited October 31st by griffye78) I was contacted by your representatives James Carter, for the verification of purchases. The rep was extremly considerate and answer all question to my satisfaction. He informed me of the additional item that were available to me. The rep worked with me in a professional manner. My experience with your representitive went well. I would recemmond US1camera,but I did found it difficult to tell if my items shipped out or not through the web site. Thank you |
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| Date Reviewed: 10/28/2009 | ||
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jlcarras from unknown Member Since: 03/08/2006 View Member's: Reviews |
Received a call verifying my purchase. James Carter, the customer service rep, suggested other accessories (extra battery, etc). Overall very please with the service I received. I would recommend to others, in part, due to the good customer service and prompt delivery. |
Overall Rating |
| Date Reviewed: 10/27/2009 | ||
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vm0823 from NY Member Since: 10/27/2009 View Member's: Reviews |
I was contacted by your representatives for verification of purchases. The rep was extremly considerate for my needs. He informed me of all the additional items and warrenties that were available to me. The rep worked with me in a professional manner. My experience with your representitive is no less than exceptional. I would recemmond US1camera to everyone because of excellent customer services. Thank you |
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| Date Reviewed: 10/26/2009 | ||
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Silverclaim from unknown Member Since: 06/04/2009 View Member's: Reviews |
Too much suggestive selling. |
Overall Rating |
| Date Reviewed: 10/23/2009 | ||
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mng350 from CA Member Since: 10/23/2009 View Member's: Reviews |
I recommend this merchant to every one i know that want to buy a camera or camcorder .merchant have the lowest prices i found and customer service was really good,i am very happy with my purchase at us1camera thanks. |
Overall Rating |
| Date Reviewed: 10/23/2009 | ||
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johnr2009 from CA Member Since: 10/23/2009 View Member's: Reviews |
When I called with a question about my order I was quickly connected to Bruce and he was very helpful and answered all my questions. The service was great and I will recommend US1Camera to my friends. |
Overall Rating |
| Date Reviewed: 10/22/2009 | ||
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BigDogMU78 from PA Member Since: 10/17/2009 View Member's: Reviews |
I received a phone call from Bruce from US1Camera the day after I made the purchase online. He was very helpful in verifying my order and making me aware of special offers and coupons that were available for my purchase. I am very satisfied. |
Overall Rating |
| Date Reviewed: 10/22/2009 | ||
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TJBUSH from GA Member Since: 10/22/2009 View Member's: Reviews |
I got a call the next day from Bruce to verify my order. He alerted me of a different package that was in my best interest. He answered any questions I had an got me faster shipping. This is my first time ordering from us1camera. I haven't received my order yet but so far it's been a great experience. I would recommend us1camera to anybody. |
Overall Rating |
| Date Reviewed: 10/19/2009 | ||
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robertsnowmass from CO Member Since: 10/19/2009 View Member's: Reviews |
Helpful suggestions made to get a better deal. |
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| Date Reviewed: 10/19/2009 | ||
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carolgrindrod from LA Member Since: 10/19/2009 View Member's: Reviews |
(Edited October 22nd by carolgrindrod) I ordered a camcorder with another online business about a week ago. They neglected to tell me that they were out of stock. SO I decided to cancel that order and place my order with US1Camera. Before today I ws excited about ordering through US1camera. I was told on Tuesday that they would get me my order on Friday, gauranteed, however, I received an email tonight stating it was shipped out today (Thursday) using FedEx ground(4-6 business days.) I have no problem waiting and was planning on waiting before they promised it would be to me on Friday. I'm a sales rep and I know the do's and don't's of promising things to customers. If you can't make it happen, don't promise it. Always under promise and over deliver! Also, talking to them on the phone is not a pleasant experience. I expect friendliness, it sounded like I was bothering them by checking on my order. I will think twice before using this online business again. |
Overall Rating |
| Date Reviewed: 10/19/2009 | ||
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jcllcj from NY Member Since: 10/19/2009 View Member's: Reviews |
There was some confustion about my address, but US1Camera was exceptional because their representative went out of his way to 1) contact me and 2) sweeten the deal with several offers not shown on the internet. I will certainly check with US1Photo FIRST before making any other purchases!! |
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| Date Reviewed: 10/18/2009 | ||
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Andi9902 from FL Member Since: 10/18/2009 View Member's: Reviews |
Great shopping with them. |
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| Date Reviewed: 10/16/2009 | ||
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KayWilson1024 from FL Member Since: 10/16/2009 View Member's: Reviews |
Outstanding response to questions. Great customer service. Thank you. |
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| Date Reviewed: 10/14/2009 | ||
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jlwaddell from MN Member Since: 10/06/2009 View Member's: Reviews |
Great service. My camera arrived promptly in perfect condition. They even contacted me to ensure I had everything I needed to get started. I would definitely buy from US1Camera.com again. |
Overall Rating |
| Date Reviewed: 10/14/2009 | ||
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wrcmaniac from unknown Member Since: 09/25/2006 View Member's: Reviews |
(Edited October 15th by wrcmaniac) Cheapest price, but it could take a while to get your order processed. Customer service is good once you get to them. I talked to a CSR named Kevin and he was very helpful. |
Overall Rating |
| Date Reviewed: 10/14/2009 | ||
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jharryusa from unknown Member Since: 03/28/2009 View Member's: Reviews |
Mickey called to confirm my order. He offered special prices for additional items as well as expedited shipping free of charge. I have not received my purchase yet, but so far, I am happy with my shopping experience with US1Camera. |
Overall Rating |
| Date Reviewed: 10/12/2009 | ||
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robmca from CO Member Since: 10/12/2009 View Member's: Reviews |
Alerted me to coupons that I was not aware of. I would recommend this merchant to a friend. |
Overall Rating |
| Date Reviewed: 10/12/2009 | ||
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aespix from CA Member Since: 10/12/2009 View Member's: Reviews |
My shopping experience with US1Camera has been a very positive one thus far. I have not yet received my merchandise so I can only comment on the shopping experience. I would recommend this merchant to other customers. |
Overall Rating |
| Date Reviewed: 10/12/2009 | ||
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Richard from IL Member Since: 10/12/2009 View Member's: Reviews |
(Edited October 14th by Richard_2009) I placed an order for Sony HDR-XR520V on 9/29/2009. I got an email on 10/5/2009 that they need me to contact them to verify my order. Victor told me that they have problem with AMEX and asked if I can use a different card, I gave them my VISA card number and he tried to sell me all these add-on that I don't need. I turned them down. I was told he will process the order right away. I called them again on 10/12/2009 and checked on the status. Customer support, Alex told me that they over sold on the product and I will have to wait another week and a half before they have stock. Told me to go get it elsewhere. - 10/14/2009 - Got a call from Kevin and he apologized for the above incident. Since I have already ordered another camcorder from a different store, Kevin insisted that I accept a lithium battery for my inconvenience. I guess they care enough to call. I changed my rating from 1 star to three stars. I hope to have a better experience with them next time. |
Overall Rating |
| Date Reviewed: 10/11/2009 | ||
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Tangomaniac from unknown Member Since: 10/01/2009 View Member's: Reviews |
This was the best price and was soo pleased w/the free case/minitripod which we needed!/lens protector/cleaner/free shipping! The reason I think my order took awhile was because I had sent a comment w/some questions which I later got answers for but it triggered an email to call for confirmation on the order. I'm in PST and so I'd miss their hours. That was the only drawback. Kevin was nice enough to then expedite my shipping even for a Saturday delivery! |
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| Date Reviewed: 10/07/2009 | ||
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SamSchertz from TX Member Since: 10/07/2009 View Member's: Reviews |
Sales person Bruce was very professional and helped me to determine the best options to consider. I will recommend Bruce and US1 Camera to my friends. |
Overall Rating |
| Date Reviewed: 10/06/2009 | ||
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TonyDin675 from NY Member Since: 10/06/2009 View Member's: Reviews |
(Edited October 07th by TonyDin675) I was searching for a DSLR camera and found us1photo to have very competitive prices. After making my online order, I was contacted by James to confirm my order. He asked about additional items but did not push anything on me and quickly expedited my order. It was nice that someone contacted me instead of the other way around. I was also very happy that James did not continue to press me to buy additional items. I am extremely happy with their prices and service. |
Overall Rating |
| Date Reviewed: 10/06/2009 | ||
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sharvey05 from unknown Member Since: 10/06/2009 View Member's: Reviews |
Purchasing my Canon EOS 50D SLR camera from US1Photo.com was a fantastic experience. Not only was James, their sales representative, extremely informative but was also very helpful and accommodating. I will be a repeat customer for all my camera accessories. |
Overall Rating |
| Date Reviewed: 10/06/2009 | ||
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Jeppson01 from ID Member Since: 10/06/2009 View Member's: Reviews |
The thing that impressed me was that quickness with which my order was processed and how fast the product was to be sent. I also received a personal call from my agent James to help me with the addressing issue that I caused. I really appreciated it. |
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