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Date Reviewed: 10/26/2009
Silverclaim from unknown Member Since: 06/04/2009 View Member's: Reviews	Too much suggestive selling.	Overall Rating
Date Reviewed: 10/23/2009
mng350 from CA Member Since: 10/23/2009 View Member's: Reviews	I recommend this merchant to every one i know that want to buy a camera or camcorder .merchant have the lowest prices i found and customer service was really good,i am very happy with my purchase at us1camera thanks.	Overall Rating
Date Reviewed: 10/23/2009
johnr2009 from CA Member Since: 10/23/2009 View Member's: Reviews	When I called with a question about my order I was quickly connected to Bruce and he was very helpful and answered all my questions. The service was great and I will recommend US1Camera to my friends.	Overall Rating
Date Reviewed: 10/22/2009
BigDogMU78 from PA Member Since: 10/17/2009 View Member's: Reviews	I received a phone call from Bruce from US1Camera the day after I made the purchase online. He was very helpful in verifying my order and making me aware of special offers and coupons that were available for my purchase. I am very satisfied.	Overall Rating
Date Reviewed: 10/22/2009
TJBUSH from GA Member Since: 10/22/2009 View Member's: Reviews	I got a call the next day from Bruce to verify my order. He alerted me of a different package that was in my best interest. He answered any questions I had an got me faster shipping. This is my first time ordering from us1camera. I haven't received my order yet but so far it's been a great experience. I would recommend us1camera to anybody.	Overall Rating
Date Reviewed: 10/19/2009
robertsnowmass from CO Member Since: 10/19/2009 View Member's: Reviews	Helpful suggestions made to get a better deal.	Overall Rating
Date Reviewed: 10/19/2009
carolgrindrod from LA Member Since: 10/19/2009 View Member's: Reviews	(Edited October 22nd by carolgrindrod)  I ordered a camcorder with another online business about a week ago. They neglected to tell me that they were out of stock. SO I decided to cancel that order and place my order with US1Camera. Before today I ws excited about ordering through US1camera. I was told on Tuesday that they would get me my order on Friday, gauranteed, however, I received an email tonight stating it was shipped out today (Thursday) using FedEx ground(4-6 business days.) I have no problem waiting and was planning on waiting before they promised it would be to me on Friday. I'm a sales rep and I know the do's and don't's of promising things to customers. If you can't make it happen, don't promise it. Always under promise and over deliver! Also, talking to them on the phone is not a pleasant experience. I expect friendliness, it sounded like I was bothering them by checking on my order. I will think twice before using this online business again.	Overall Rating
Date Reviewed: 10/19/2009
jcllcj from NY Member Since: 10/19/2009 View Member's: Reviews	There was some confustion about my address, but US1Camera was exceptional because their representative went out of his way to 1) contact me and 2) sweeten the deal with several offers not shown on the internet. I will certainly check with US1Photo FIRST before making any other purchases!!	Overall Rating
Date Reviewed: 10/18/2009
Andi9902 from FL Member Since: 10/18/2009 View Member's: Reviews	Great shopping with them.	Overall Rating
Date Reviewed: 10/16/2009
KayWilson1024 from FL Member Since: 10/16/2009 View Member's: Reviews	Outstanding response to questions. Great customer service. Thank you.	Overall Rating
Date Reviewed: 10/14/2009
jlwaddell from MN Member Since: 10/06/2009 View Member's: Reviews	Great service. My camera arrived promptly in perfect condition. They even contacted me to ensure I had everything I needed to get started. I would definitely buy from US1Camera.com again.	Overall Rating
Date Reviewed: 10/14/2009
wrcmaniac from unknown Member Since: 09/25/2006 View Member's: Reviews	(Edited November 18th by wrcmaniac)  These guys have Soviet style customer service, they are unreachable, and unfriendly. I canceled my order form this web site the first time I shopped since it took forever to get a tracking number and I am thinking of canceling again. I don't understand why it takes more than two weeks, a bad review on pricegraber and an argument with customer service to get a tracking number.	Overall Rating
Date Reviewed: 10/14/2009
jharryusa from unknown Member Since: 03/28/2009 View Member's: Reviews	Mickey called to confirm my order. He offered special prices for additional items as well as expedited shipping free of charge. I have not received my purchase yet, but so far, I am happy with my shopping experience with US1Camera.	Overall Rating
Date Reviewed: 10/12/2009
robmca from CO Member Since: 10/12/2009 View Member's: Reviews	Alerted me to coupons that I was not aware of. I would recommend this merchant to a friend.	Overall Rating
Date Reviewed: 10/12/2009
aespix from CA Member Since: 10/12/2009 View Member's: Reviews	My shopping experience with US1Camera has been a very positive one thus far. I have not yet received my merchandise so I can only comment on the shopping experience. I would recommend this merchant to other customers.	Overall Rating
Date Reviewed: 10/12/2009
Richard from IL Member Since: 10/12/2009 View Member's: Reviews	(Edited October 14th by Richard_2009)  I placed an order for Sony HDR-XR520V on 9/29/2009. I got an email on 10/5/2009 that they need me to contact them to verify my order. Victor told me that they have problem with AMEX and asked if I can use a different card, I gave them my VISA card number and he tried to sell me all these add-on that I don't need. I turned them down. I was told he will process the order right away. I called them again on 10/12/2009 and checked on the status. Customer support, Alex told me that they over sold on the product and I will have to wait another week and a half before they have stock. Told me to go get it elsewhere. - 10/14/2009 - Got a call from Kevin and he apologized for the above incident. Since I have already ordered another camcorder from a different store, Kevin insisted that I accept a lithium battery for my inconvenience. I guess they care enough to call. I changed my rating from 1 star to three stars. I hope to have a better experience with them next time.	Overall Rating
Date Reviewed: 10/11/2009
Tangomaniac from unknown Member Since: 10/01/2009 View Member's: Reviews	This was the best price and was soo pleased w/the free case/minitripod which we needed!/lens protector/cleaner/free shipping! The reason I think my order took awhile was because I had sent a comment w/some questions which I later got answers for but it triggered an email to call for confirmation on the order. I'm in PST and so I'd miss their hours. That was the only drawback. Kevin was nice enough to then expedite my shipping even for a Saturday delivery!	Overall Rating
Date Reviewed: 10/07/2009
SamSchertz from TX Member Since: 10/07/2009 View Member's: Reviews	Sales person Bruce was very professional and helped me to determine the best options to consider. I will recommend Bruce and US1 Camera to my friends.	Overall Rating
Date Reviewed: 10/06/2009
TonyDin675 from NY Member Since: 10/06/2009 View Member's: Reviews	(Edited October 07th by TonyDin675)  I was searching for a DSLR camera and found us1photo to have very competitive prices. After making my online order, I was contacted by James to confirm my order. He asked about additional items but did not push anything on me and quickly expedited my order. It was nice that someone contacted me instead of the other way around. I was also very happy that James did not continue to press me to buy additional items. I am extremely happy with their prices and service.	Overall Rating
Date Reviewed: 10/06/2009
sharvey05 from unknown Member Since: 10/06/2009 View Member's: Reviews	Purchasing my Canon EOS 50D SLR camera from US1Photo.com was a fantastic experience. Not only was James, their sales representative, extremely informative but was also very helpful and accommodating. I will be a repeat customer for all my camera accessories.	Overall Rating
Date Reviewed: 10/06/2009
Jeppson01 from ID Member Since: 10/06/2009 View Member's: Reviews	The thing that impressed me was that quickness with which my order was processed and how fast the product was to be sent. I also received a personal call from my agent James to help me with the addressing issue that I caused. I really appreciated it.	Overall Rating
Date Reviewed: 10/05/2009
adayr_mtz from AZ Member Since: 10/05/2009 View Member's: Reviews	THIS IS THE FIRST TIME I ORDER HERE, PRICES ARE THE BEST! WHAT I Dont like is that you have to call them to confirm your order. i lost a week because i didnt know that.	Overall Rating
Date Reviewed: 10/05/2009
lowgun19 from TX Member Since: 10/05/2009 View Member's: Reviews	I recently purchased a DSLR from US1 Camera. They were very competitively priced and this pushed me to purchase from an unfamilar vendor. I need this order in a hurry, thus skipped the free shipping (which is a great offer in and of itself) and opted to pay a little extra. Bruce contacted me directly today (M) after placing my order last Thursday to validate my order. I expressed my concern around the camera not getting to me on time and he gave me information on how I could ensure that it would. I purchased three day shipping from Bruce, I hope he can follow through. Bruce also got me to add a 3 year warranty for half the price. All in all, I feel I got a great deal and the fact that I was contacted directly vs. the other way around is a nice change. I will update this review once I recieve the product as promised (quality and time).	Overall Rating
Date Reviewed: 10/04/2009
pwils2009 from FL Member Since: 10/04/2009 View Member's: Reviews	This is the first time ordering from US1 but not my last. Victor was very informative and very professional. I should receive my order this coming Thursday...can't wait. Best prices online and I would recommend this site to all my friends. Thanks Victor and US1.	Overall Rating
Date Reviewed: 10/03/2009
georgemalke1980 from unknown Member Since: 09/26/2009 View Member's: Reviews	SUPER, EXELENT, RESPECTFULL, FAST RESPOND, FAST SHIPPING, EXACUTLY HOW HE DESCRIBE IT, HIGHLY RECOMENDED, AND FROM THE BEST ONLINE SERVICE I HAVE EVER HAD	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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