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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 66 125 2940
Neutral (3) 4 7 129
Negative (1 or 2) 6 11 390
Total Reviews 76 143 3459
Avg Rating 4.5 Star Review
4.46
4.5 Star Review
4.39
4.5 Star Review
4.30
Address: 426 N.WOOD AVE
Linden, NJ 07036 - US
Website: http://www.us1camera.com
Business Hours: 10:00am - 7:00pm Mon - Thur, 10:00am - 6:00pm Fri, Sat close. open Sun.
Sales Phone: 877-300-5070
Service Phone: 877-300-5070
Sales Email: Info@US1Photo.com
Cust Service Email: Info@US1Photo.com

US1Camera

http://www.us1camera.com

With PriceGrabber Since 08/07/2002


Sort Reviews by: Date Rating
Date Reviewed: 10/02/2009
ddt0725 from WI
Member Since:
10/02/2009

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Reviews
Bruce, the company rep was extremely helpful in my decision making process. Items received in perfect condition and on the exact day promised. It was a pleasant experience and I will defintitely do more business in the future with them! Overall Rating
5 Star Review
 
Date Reviewed: 10/01/2009
mikester121 from FL
Member Since:
10/01/2009

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Reviews
US1PHOTO.COM is one of the best businesses I have purchased something from. The customer service team, especially the representatice Bruce, is top notch. I aprreciated all the work they have done for me, and the price, well I have never found better prices than US1PHOTO.COM.... Overall Rating
5 Star Review
 
Date Reviewed: 10/01/2009
MartinLeisen1 from unknown
Member Since:
10/01/2009

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Reviews
I was calling from Papua New Guinea through skype and the line was breaking up and the transmission was very slow. My operator Victor was extremely patient and very helpful. Suggested other products as well that I might consider purchasing next time. I purchased other items from US1photo before and the delivery was on time, the items arrived in excellent condition. The Price is unmatchable! Very Very Satisfied Great Job Overall Rating
5 Star Review
 
Date Reviewed: 09/30/2009
gopats35 from unknown
Member Since:
07/31/2006

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Reviews
I received a call from James about accessories I may be interested in. He seemed to have my best interests in mind and was easy to deal with. Overall Rating
5 Star Review
 
Date Reviewed: 09/30/2009
us1price from unknown
Member Since:
09/30/2009

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Reviews
informative and very good service provided by the agent James. would recommend the site for my friends. Overall Rating
5 Star Review
 
Date Reviewed: 09/30/2009
michael123456 from WA
Member Since:
09/30/2009

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Reviews
quick, great price, good service Overall Rating
5 Star Review
 
Date Reviewed: 09/30/2009
remnant203 from IL
Member Since:
09/30/2009

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Reviews
James was very helpful and knowledgeable. Will recommend US1 to friends.. Overall Rating
5 Star Review
 
Date Reviewed: 09/30/2009
dsicking from unknown
Member Since:
02/14/2006

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Reviews
(Edited September 30th by dsicking)  I got my lens in less than the promised time frame, even though I mis-typed my phone no. and they had to e-mail me to correct my mistake. Carl was very friendly. Overall Rating
5 Star Review
 
Date Reviewed: 09/30/2009
oncall248 from MI
Member Since:
09/30/2009

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Reviews
Professional, Helpful, Efficient, Knowledgeable Overall Rating
5 Star Review
 
Date Reviewed: 09/29/2009
jabon13 from unknown
Member Since:
09/29/2009

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Reviews
They staff was really helpful. I placed the order and realized I forgot to get my confirmation number and had already closed out the window. Not certain if my order went through, I called the phone number on top of their page. After a little bit of waiting, I was put in touch with Mickey who was extremely helpful and was able to get me going. A very pleasant experience. Overall Rating
5 Star Review
 
Date Reviewed: 09/29/2009
marksmith827 from MS
Member Since:
09/29/2009

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Reviews
Great prices and help. Will buy from them again Overall Rating
5 Star Review
 
Date Reviewed: 09/27/2009
MIGreen2009 from CA
Member Since:
09/27/2009

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Reviews
I ordered a Sigma 18-250mm lens on Friday evening September 25. I changed my mind about the order on Saturday September 26 and called to cancel my order. They are closed on Saturday's so I called Sunday morning and spoke to Carl? or Kevin?. Kevin canceled my order without a problem. Overall Rating
5 Star Review
 
Date Reviewed: 09/25/2009
rinker812 from KY
Member Since:
09/23/2009

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Reviews
(Edited September 29th by rinker812)  good seller to carefully shop with. Satisfied. Overall Rating
4 Star Review
 
Date Reviewed: 09/25/2009
denbent from WI
Member Since:
09/25/2009

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Reviews
(Edited September 25th by denbent)  James was great. I like a fool entered the wrong zip code and my order was held up. With in an hour James called me to get it corrected so that my order would go out today (Friday)rather then get delayed till Monday. That's great service! Overall Rating
5 Star Review
 
Date Reviewed: 09/24/2009
RustyTonka from AZ
Member Since:
09/24/2009

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Reviews
I was very impressed with James in the DSLR dept. Very informative and helpful. Answered all my questions and exceeded my expectations. Overall Rating
5 Star Review
 
Date Reviewed: 09/23/2009
swc2009 from AZ
Member Since:
07/18/2008

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Reviews
(Edited September 28th by swc2009)  [UPDATE] Seller contacted me and did everything they could to atone for their previous behavior. Completely satisfied now. [ORIGINAL] I ordered a product and thought it would ship within the next few days in accordance with the policies stated on the site. However, they decided that they would wait to ship it until they could talk to me to try and upsell me on purchasing an ancillary product. Suffice it to say, it took four days before they got in touch with me and my order still hadn't shipped. Overall Rating
5 Star Review
 
Date Reviewed: 09/22/2009
PerryBergman2009 from CO
Member Since:
09/22/2009

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Reviews
James Carter was very informative on a few accessories that I needed, plus James offered some upgrades that were helpful. Fun to talk to. Overall Rating
5 Star Review
 
Date Reviewed: 09/22/2009
RamSathy from WV
Member Since:
09/22/2009

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Reviews
My salesperson James Carter provided me with excellent service and very polite. He even pointed out some mistakes I did when I originally ordered the item. I got the right product I was looking for the lowest price here. In the future I will choose this site to order any electronice item I need and strongly recommend others to do the same. Great site with exceptional service from the sales department. Thanks to James Carter. Overall Rating
5 Star Review
 
Date Reviewed: 09/19/2009
gabhomre from unknown
Member Since:
05/27/2006

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Reviews
Over all quite pleased, price was the best. Small problems with shipping, Kevin was very helpful in expediting the problems! Overall Rating
5 Star Review
 
Date Reviewed: 09/19/2009
kramermnms from CA
Member Since:
09/19/2009

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Reviews
(Edited October 05th by kramermnms)  Order received in tact & on time Overall Rating
3 Star Review
 
Date Reviewed: 09/17/2009
barbara_d from CA
Member Since:
09/17/2009

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Reviews
Victor did a great job helping me out. I couldn't use the internet to purchase, so I called in my order. Very fast! Overall Rating
5 Star Review
 
Date Reviewed: 09/13/2009
JOHNOMNIUM from NY
Member Since:
09/13/2009

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Reviews
CONSIDERATE AND FRIENDLY SERVICE. THEIR CUSTOMER SERVICE DEPARTMENT DOES A VERY GOOD JOB. I WAS TOTALLY SATISFIED WITH MY SHOPPING EXPERIENCE. THANK YOU, US1CAMERA. Overall Rating
5 Star Review
 
Date Reviewed: 09/10/2009
jeffhayford from unknown
Member Since:
09/10/2009

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Reviews
I've been a price grabber casual shopper for a couple months now. I've never needed a reason to sign up for an account and review a merchant because for the most part I've been very happy with the merchants I've dealt with. This was not the case with US1 Camera. I tried to purchase a camera from them and got nothing but problems. My shipping and billing address are different. I've made hundreds of online purchases before with a billing address that is different then where I would like it shipped. Because of work I tend to move around a lot and my shipping address changes often. Even after adding my shipping information to my credit card and calling back and forth between US1 Camera and my credit card several days went by and I finally got fed up and cancelled my order. I should not have to be making phone calls every day just to purchase a camera. Don't do business with them, the price is not worth it. Overall Rating
1 Star Review
 
Date Reviewed: 09/06/2009
Eric Waggoner from unknown
Member Since:
10/15/2005

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Reviews
100% positive transaction. Very secure and friendly transaction! Thank you US1Photo. Overall Rating
5 Star Review
 
Date Reviewed: 09/04/2009
Marcos75 from TX
Member Since:
09/04/2009

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Reviews
I bought a Nikon D5000 Kit through the website and in the next couple days I received an e-mail from the seller Bruce. Since I am from Brazil, he asked me to send pictures of my CC and of my identity. After that, the purchase was approved and a few days later, the camera was properly sent. I recommend the store and, even more, the seller Bruce, who always treated me with attention and good will. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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