Upright, Bagless - MPN: F7425900
Strengths: Wonderful cleaning. Easy learning curve. Ease of use. Automatic cycles
Weakness: Cheaply made! Expensive or inpossible to get certain parts.
My daughter has one, but it was broken, so borrowed it for the day to get it fixed and use it. The part i needed was "backordered" and would take several weeks to receive. Part was EXPENSIVE also. After the fix, set out to clean some carpets. The instructions were very easy to follow, and the cleaner itself works like a charm. Hard to believe the amount of dirt taken from carpet after already vaccuming. I liked it so much, purchased one online ($228.00 +22.00 shipping). The machine goes together very easy. There is also 2 bottles of detergent included, so you can start cleaning righht away. On auto cycle, all you have to do is move it back and forward. This is very nice, but you still have the option to manually clean. The only problem i have is it's VERY cheaply made. All the parts are plastic. My daughter dropped her's and that lead to the repair. Inside the box is a card with the option for 3 years extra insurance ($39.00) that starts after the 1 year manuf. I would recommend that you purchase the extra. Any repair or part on this machine will EASILY cost you $39.00. So, the short of it.. GREAT job of cleaning..but cheaply made. I still recommend this item. (I bought one) It will defintely make your carpets look better and at an affordable price.
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TopStrengths: Does a good job cleaning, until it breaks.
Weakness: Tank and other plastic parts are so flimsy and cheaply made that it doesn't work long before you have to lay out $50+ becasue some cheap little plastic piece broke off.
I've had to replace my tank 3 times in five years, during which time I used it only 2-3 times a year. Parts are VERY expensive. I'd never buy this model again - or any other Hoover carpet cleaner until I'm convinced they don't make it so fragile on purpose, so you'll have to keep buying new parts.
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TopI agree with this. It is so poorly made. Why do they make items like this out of plastic. Oh, I know - CHEAPER TO PRODUCE..
I won't buy another and I will tell anyone who asks about the cleamer not to buy.
Strengths: Cleaning power, cleaning ability, suction, attachments
Weakness: Hmmmm...nothing..
This thing is AMAZING!!!! We first bought the Eurka Alantis and it was ridiculous so we returned it and got the Hoover. We got it home and stared cleaning. I intended to do a small area of the carpet but the thing worked so well and was so easy I ended up doing the entire family room. My wife was amazed at the amount of dirt the machine was able to pull out of the carpet. My only complaint is that I had to empty and fill the water canisters 3 times. But I guess that it is a very small price to pay for soft clean carpet.
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TopStrengths: does a great job cleaning
Weakness: cheap plastic material on the tanks and plugs
I just put mine in the junk - I had only used it a few times when the first clean tank broke at the seal ordered a new tank, which took weeks to come in and cost 50.00 and it came in made of thinner plastic and lasted a very short time. Email's to Hoover got you no satisfication - just a sorry - yeah sorry we have a bad product that we sell for over 200 bucks. I would have wrote a good review too - if I did the review after using it the first couple of times - but then the plastic parts start cracking and leaking water and it becomes unusable.
So much for Hoover quality
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TopI have had the Hoover steam vac for 3 years and have also experience water problems, along with broken water tank handle, crimped water hoses underneath and majpor leaking problems.
I unfortunately bought it when it first appeared at Home Depot and paid $399.00 for it. I have not tried to have any more parts replaced since it is apprarent that I will have to replace it with some other non Hover product. Hoover is clearly not a company that stands behind its products nor cares what its customers think.
Do not waste your money, it will only work for a short while, then you too will have leaking dirty water all over your clean carpet or sofas.
Strengths: wide path for cleaning, easy to use, cleans deep stains with little effort
Weakness: none noted
This is a great product. I have 2 dogs (one of which is not housebroken). This does a great job cleaning all stains out of my new carpet. Well worth the price. Easy to use. Would recommend to everyone!
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TopStrengths: Does a good job of cleaning when it works.
Weakness: Parts are very weak. The plastic water and soap tanks are so thin that they rupture easily.
The engineering appears aimed at limiting the useful life of a consumer product. I have an older model in which the water tank is much thicker. I don't know which brand I will purchase next, but it won't be a Hoover. I will hope to to find one that will hold up for more than 10 or 15 uses.
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TopYes, YES, YES I agree with you - I email the company to complain - that did no good. It does a great job cleaning, but they should just give you zip lock bags for the tanks, because they would last longer. I even ordered a second water tank for mine - after the first one cracked in a few uses and the 2nd tank came in made of thinner material than the first - and if the thickness of the material wasn't bad enough - they have a seam right where the most pressure is applied to this tank. Needless to say the $50.00 tank cracked on the 3rd use - so I had nearly 300.00 in something that is totally useless. I bought an Eureka and it doesn't do as good a job - but the water tank doesn't start leaking after a few uses. OH buy the way - not knowing the the water tank was leaking I set in on the cermamic tile counter in the kitchen with a about an inch of water in it. Went on vacation- came home and I had a row of loose tile. Wonderful product -not
Did you find a better steam vac? I have the same piece of junk... now tossed in the garbage. It leaked from day 1, then the plastic suction plate broke when it went over one of those metal carpet holders (where W/W meets tile) the tank wouldn't click in place 1/2 the time, and because of this, it just fell out and the handle broke. The tank won't stay in place without the handle, so I'm chucking the whole piece of junk. The one I had before this lasted 10 years, although the trigger mech. had to be replaced a few times. This newer version had an electronic trigger (so the salesman told me) which eliminated that problem, but everything else about the machine was like a poorly made children's toy from China.
Were you able to find a reasonably, portable steam vac that holds up?
Strengths: The unit is easy to use. The removable canisters make it easy and neat to add water, cleaner and remove the dirty water. It does an excellent job of cleaning the carpet.
Weakness: When fully loaded with water and cleaner the unit can be a little difficult to push on thick carpets.
Highly recommended. The strengths associated with this unit far out weight the on weakness. The ratings are of course are compared to other home unit.
It will not equal a professional cleaning, but does do a great job.
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TopStrengths: Great deep carpet cleaning and extraction of water
Weakness: Poorly constructed. Plastic parts are not durable.
I have had my cleaner for only one year. I raved at the marvelous job it was doing on the carpets. Then things started to head south. The non-stationary plastic handle detached and the plastic bucket hit the basement floor and cracked. I managed to gorilla glue the crack and with little leakage and I continued to use the unit.
Not long after that the spin brushes quit turning. The plastic rotating peg broke off. At the same time the rotors rusted and I needed to make a trip to the repair shop. I now have half as much as I paid for my unit in repairs. I window fan dry the unit so the new rotors don't rust and at that they are sounding different already 2 mos later. It saddens me that such a great cleaning product would be made this way. I will be forced to make a choice again and I would not buy this unit or maybe not even another Hoover.
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TopStrengths: powerful, easy to use
Weakness: none
This is one of the best household steam cleaner in the market. It's really doing its job cleaning the carpet. You won't believe your eyes how much dirt it picks up. I also like its Auto Rinse feature. The carpet looks and feels clean afterwards.
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TopStrengths: It cleans VERY well when you first get it.
Weakness: Cheaply made.
There is a trend among these reviews. It does clean VERY well. The first handful of times. Then it breaks. The latching mechanism on the water tank is flimsy and slips out easily. Meaning a less-than-good seal and it falls out on you. Since it is made of cheap, think plastic it breaks if it strikes anything harder than a cotton pillow. There is a tiny PLASTIC peg on the brush assembly which fits into a square drive hole. This is what turns your brushes. If your brushes seize for any reason the power of the motor twists this cheap plastic peg and snaps it in half. Your brushes no longer work. Many things could cause this. Strands of carpet fiber, pet hair, etc. Common things the brush will run into if you clean a carpet with it. :-) Hoover would probably say something like 'our instructions state that you must keep it clean'. It was almost freakish about keeping it clean and it got me about 8 uses before breaking versus the average 3 or 4 that I'm seeing on other reviews. I'm giving this product a 2 because it worked very well the first few times. The cost was high but a professional cleaning would have cost more. It would certainly not buy again because when I buy a carpet cleaner I'd really like to have it work for a couple of years before replacing it. I have one work for Hoover. Metal. Use stainless steel for high stess moving parts. If you just replaced the plastic with a couple ounces of metal in this cleaner you would have a wonderful product.
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TopStrengths: When the water tank wasn't cracked, this steam cleaner worked amazingly.
Weakness: The water tank cracks after 3 uses making the machine useless.
AFter 3 uses, the water tank cracks making the machine useless. We purchased the machine for $250+ and have spent a total of $200+ to replace the tank 4 different times over a one year period of time. We finally threw it out on the curb. It is too furstrating and disappointing to kee. Highly recommend, do NOT purchase!
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TopStrengths: Carpet looks brand new after finishing job.
Weakness: Plastic canister broke on mine after a few uses. I then had to order a new canister which took 2 months to find, and I'm still searching for the canister handle and cap replacements.
Love the finished look of my carpet after using this cleaner. However, it wasn't made to withstand a lot of usage. My 7-year-old son has asthma and I used it to clean the furniture as well as the carpet. Now, I'm eagerly searching for replacement parts after only having this item for a few months.
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TopStrengths: very effective and really removes water from carpet
Weakness: none that I know of
The Hoover performs as advertised. I like the heated water system plus the rinse feature. The results are
quite good with little effort and the carpet is dry in
a short time. This is a good value.
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TopStrengths: Cleans pretty well
Weakness: Cheap junk made to break
I purchased this machine 2 years ago. It does a great job of cleaning and is relatively easy to use.
However, the water compartments and seals are cheap plastic junk that break after a few uses. After about 5 uses, the water seal just broke making the machine unusable. It was within a year, so we eventually were able to exchange the tank for a replacement. But after another 5 uses or so, the same thing broke again.
I've given up on this loser, and am now looking for a new steam vac from a different manufacturer.
We paid around $250 for this beauty, so at only 10 uses to failure, it's pretty pricey to operate. AVOID!
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TopStrengths: Carpet looks brand new after cleaning.
Weakness: Terrible construction - made of cheap, cheap plastic. I've had my cleaner about a year, and it started leaking water. I looked and the plastic was paper thin around the seals and has broken.
Yeah it cleans great, but if it only lasts a few uses what's the use. I would not recommend this unit to anyone. It's ashame they can't make something that lasts longer than 10 uses.
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TopStrengths: Cleans well
Weakness: Water tank and solution tank issues.
We have used this machine for about a year now with good resaults however the last time we used it started to leak out of the bottom of the water/solution tank.It appeared the valves were leaking but turned out to be the tank was paper thin where the check valves are located. Apparently the process of molding the tank streches the plastic very thin around the holes and leaves tiny cracks all around the hole thus eventually leading to the failure. I will order a new tank and put an epoxy layer around the holes to reinforce them before I put it in use. A fried bought the same model we have and it leaked the first time she used it. I have since looked for information on the net and found there are many complants for this same problem.
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TopWhere do I begin? In short, my husband & I purchased a new home in 2003..wanted to clean carpeting..borrowed a Hoover vac from a friend..liked it..bought one just like hers...within a year the upper clean tank began leaking..thought it was valve leaking.. bought new valves..no, it's the fill tank..had to order new fill tank...$50 bucks. Still not working properly...Interesting enough we had also purchased Maytag Legacy washer & dryer from Home Depot...washer has been a nightmare..bearing problems...just sold second washer at cheap price...and who manufactures the Hoover cleaner...you guessed it.. MAYTAG...their products are lacking in quality..So sad the Hoover Steam Cleaner has its problems...haven't been able to purchase a comparable product that cleans as well. Would not buy another HOOVER.
Disappointed in Missouri
Strengths: Easy to use, easy to clean
Weakness: Leaks water when you attempt to attach the clean water/detergent tank. It is a bit of a struggle to slide this tank in place
I have used this machine for 3 nights in a row cleaning my beige carpets in N.Y.C. I can't believe the filth that it picks up after using my Animal dyson vacuum. The carpets dry over night, are fresh smelling and very fluffy. The wall to wall carpeting looks as new as the day I moved in. So far I have had no trouble with the tanks, except it is a bit clumsy to attach the clean water tank. I do it in the kitchen with tile flooring so it is easy to wipe up any spillage of water. Easy to handle and move around. As of now I highly recommend the product
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TopStrengths: cleans well; wide swath for quicker cleaning
Weakness: cheap construction; parts hard to get; leaks water and cleaner so store empty
Recovery tank handle broke after 3 uses. The clean water tank check valve "popped" out of the cleaning solution tank and made a mess. No clue as to why it popped out but wouldn't stay in when reinstalled.
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TopMy check valve popped out after about 20 uses....There's no way of fixing it except to get a new tank. I found the new solution/water tank at a vacuum store, paid $80.... it lasted for another couple months... then it popped out again. So I decided this time to check out eBay. Found it along with other parts that are somewhat connected with it for only $40.. So I decided to change out the old for the new... and now I have water gushing out of it when I try to rinse......... I should've just stuck with the constant little drip drip ... :o(
Love this machine. I've owned it for about 4 years and know the solution tank "check valve" popped out and wouldn't stay in even though it looks like it sould. Have to buy new whole new tank. Does anyone know a good place to get a tank for a good price...? I found one but it is $50
Strengths: Very Few, the handle on the clean water bottle broke right out of the box.
Weakness: Almost too many to mention. This steam cleaner is made with many poor quality plastic parts.
If you want to purchase a product that is going to break on its first use and then slowly fall apart with each use, only to have the company laugh at you when you try to file a warranty claim. Please rush out and buy a Hoover.
Our Steam Vac's cheap plastic handle broke with the first use. Since then with only light to moderate use that handle has broken twice. Incidently the machine is unusable without that handle as it holds the clean water bottle in place.
After 6 months of light use, the clean water bucket handle broke 3 times, the dirty water bucket handle broke, the power cord holder snapped off, the clean water bottle assembly cracked, the soap dispensor detached, and the clean water bucket leaks so bad the machine is unusable.
We took it in to a two Hoover company stores. At both we were told any parts we had to pay for. Hoover had no intention of paying any warranty claims. Try getting a response from Hoover Customer Service. You can't even get through to anyone and they don't reply to email.
If you were thinking about buying a Hoover anything, take the $300 dollars and flush it down your toilet. You'll have less agravation.
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TopDO NOT BUY THIS MACHINE I HAD IT FOR 3 MONTHS LIGHT USE AND MOST PLASTIC PARTS BROKE OFF, HANDLE THE WATER BASIN CRACKED WITHOUT IT HITTING THE FLOOR- VERY CHEAP AND A RIP OFF! THE WARRANTY IS USELESS- IT THINK WE SHOULD BAN TOGETHER AND FILE A COMPLAINT WITH THE BBB OR WHOEVER ELSE AND GET OUT $$ BACK- IT HAVE PAID FOR OVER $200.00 IN DIFFERENT PARTS NOW THE SOAP TANK IS LEAKING ALL OVER MY FLOORS- NO GOOD PIECE OF JUNK
CONTACT ME AND MAYBE WE CAN FILE A CLAIM
XTINEBOOKS@COMCAST.NET
Strengths: It is easy to use without any manual need.
Weakness: This product is too heavily.
This is the best product that I never think! Great product! Best product! The functionality is easy to use. Cleaning all my carpet without any drity part leave. Price is lowest than my burget.
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TopStrengths: none, you lose your sanity thinking you got duped into buying such a worthless product.
Weakness: everything
I think there should be an infomercial channel to show consumers how products are not worth your time and money.
Very disappointed with Hoover mfg. and the way they treat their customers when you call and try to get some kind of resolution.
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TopStrengths: This is a powerful machine. I am impressed on the amount of dirt that it removes from my carpet. I like the 12 Amp motor. Even the upholstery attachment works great.
Weakness: Cheaply made. Plastic parts are very fragile. Replacement parts are very expensive.
The machine is made of very fragile plastic. First the handle attachments on my water tank that collects the dirty water snapped off. Then the top clean water tank began leaking. I found a hair line crack. The parts are very expensive. I believe I will just rent a Rug Doctor instead of purchasing the 100 plus dollars of plastic parts I need to get mine functioning again. If they would have only used a better plastic.
Sorry Hoover, I will not buy another product from you again!
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TopStrengths: Cleans fairly well.
Weakness: Plastic tank is flimsy and cracks. Valves leak.
Ditto on most everyone else's comments. Cleans well, but breaks too easily. Also the design on the tank sizes should be recalibrated. They don't hold the same amount, so you end up making more trips to the sink to empty the dirty water or fill the clean.
I've had it 4 years and repalced the vales once(leaking) and the tank once (cracked). Just went to use it today and the tank is cracked again. Frustrating.
They have newer models out. I might go look and see if the tank design is better before dropping $45 on another tank.
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TopStrengths: Cleans great for the first or second use and then breaking canisters, numerous trips backs to Sears for repairs and $$$$$$. Finally gave up today and trashed it.
Weakness: Cheaply made but expensively replaced parts. JUNK. I have had to have it repaired after every or every other use. Not kidding.
I am online now reading reviews to buy yet another steam vac. I have only had this one two years and it has been nothing but an expense.I will definetly not be replacing it with a Hoover.
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TopStrengths: Cleans really well the first couple of times
Weakness: Really poor design, will actually fall apart in your hands, cheap plastic parts, pretty much a disposable machine. Toss it out after a couple of uses.
I only purchased this machine after I read a Consumer Report review saying that is was a superb machine. You would like to think that they know what they are talking about. All I can say now is that they must have used a special made machine just for their purposes. The one I have is junk. I am extremely careful with my stuff and take very good care of my stuff. I am sorry but there is no way this machine should have broken after 2-1/2 uses. Surely there should be a recall on this machine somewhere. The water tank fell off and nearly broke my foot. The brushes don't work because the little plastic piece that spins them broke. The cord handle broke the first time I used it.
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TopStrengths: Does clean fairly well
Weakness: Very cheap plastic parts
The 3rd time I used the machine, the handle on the clean water tank literally fell apart and the soap bottle developed cracks along two of the vertical seams allowing the soap solution to lead all over the floor and the machine. We don't use the shampooer often so by that time it was just out of warranty.
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TopI have two different models sitting here completely unusable and without interchangeable parts other than accessories.
On the first SteamVac, the brushes won't turn once they make contact with anything whether it be carpet or bare floor. The compartment that holds the mechanism that is supposed to turn the brushes is plastic and weakened from the heat. I don't have a clue how much that would be to have fixed, but I'm sure it's more than the next SteamVac's problem.
The second SteamVac's detergent tank decided it wanted to pop its seal so the solution would run out of the bottom. Just a simple piece, but one cannot put it back in its place, so a new tank at $35-$55 would need to be purchased prior to it becoming usable once again. I'd be a fool to spend money that kind of money to replace the tank only for the same thing to happen again. The unit was used only a few times, but since it's out of warranty, Hoover will do nothing about it even though this now is a known issue.
Warranty or not, I was very pissed that knowing this is a problem, Hoover refuses to replace the faulty tank. I have been a loyal Hoover customer since 1969, but they will get no more business from me of any kind.
I bought a top-of-the-line Bissell and couldn't be happier. The Bissell is easier to use both with or without the tools. No need to remove and reattach the hose with the Bissell. The water and solution tanks are separate and do not need to be locked into place to be effective. The stair tool, although not powered, does an excellent job. By the way, there is a powered brush included with my Bissell, it just isn't designated as a stair tool.
Bissell 9400 ProHeat 2X
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TopStrengths: Love the rinse setting, Does a good job cleaning
Weakness: I've had it for 6 months and the plastic water tank is broken. It is made of very flimsy material, incredibly thin plastic.
For the first 6 months it did a great job cleaning. I like the separate water and detergent tanks and the rinse setting. From the beginning, everything seemed fine except the clean water tank. Sure enough, after only 6 months, the seal on the clean water tank is broken. A very, very thin piece of plastic holding it on has broken off. The clean water tank should have been made out of the same material as the dirty water tank. This is the last hoover I will purchase.
CAK
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TopStrengths: Cleans carpets well, easy to use
Weakness: Plastic water tank useless piece of junk
This cleans great and I loved it until I just pulled it out to clean the carpets and the plastic on the water tank which holds the stopper broke and is now useless. I looked at reviews online and came to the conclusion that it isn't worth buying a new part for it to just break again...I'm cutting my losses and tossing it and doing research to buy a DIFFERENT brand!
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TopStrengths: Cleans great the first few times
Weakness: Water tank and seals are CHEAPY made.
We've had this tank for a couple years & I bought it for $299 and now the clean water tank has a huge chip out of it making it impossible to keep water in.
The stair attachment broke last year & I've never replaced it. The plastic part of it chipped right off making the suction disappear.
I've generally liked Hoover products, but won't buy one anymore. And I'm now not investing any more $$$ in replacement parts for this machine if the replacement parts will do the same thing as the original parts - BREAK or CHIP.
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TopStrengths: great cleaning tool
Weakness: brushes stop spinning
after several uses. just found out that brushes stop spinning. can not find a user manual on how to disasseble to get to the problem, not going to buy this machine,
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TopStrengths: cleans well
Weakness: water/solution tank
the water/solution tank broke around the plastic which surrounds the water valve after only four uses. I just had to pay $60 with tax and shipping for a new tank. It does clean carpets well but I would have hoped the parts were more durable
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TopStrengths: cleans very well, suction in good
Weakness: WATER TANK AND CHEMICAL TANK ARE SO CHEAPLY MADE IT IS UNREAL
I really like the steam vac when it works. I have had it for almost 3 yrs and have Replaced the water/chemical tank 7 times at 30 dollars and change a pop. News for thought every replacement tank I BOUGHT HAD NO WARRANTY. I was told by Hoover and the place they told me to to get the tank that there was no warrenty on replacement tanks. I really feel if they can re design the water/chemical they would have a awesome cleaner but , the lack of attention to the water/chemical makes this a piece of junk
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TopWhere did you find the tank for $30!!! I can only find it for $40 plus shipping???
Poorly Designed - Cheap Plastic
Strengths: Does a decent job of cleaning flat floors (not stairs).
Weakness: Poor design/construction. Cheap plastic parts that break. Difficult to maintain. Difficult to clean stairs.
The unit does a decent job on flat carpets. It is a little tedious to maintain - you have to make sure the filter in the catch container is clean every time you empty the dirty solution. If you don't clean that filter, the airflow will get constricted and it won't pick the water up from the floor. Fortunately, this is easy to detect because you won't see the dirty water moving through the clear channel on the front.
So far this is what has broken on mine:
- plastic tank is leaking
- plastic hook for the cord is broken off
- plastic tabs that hold the catch tank are broken off
- lower bearing on the motor/rotor assembly is rusted and getting extremely noisy
To make matters worse, you can't find these parts on the Hoover website. You have to locate a Hoover repair center to get the parts.
One of the reasons I chose this unit was for the special stair cleaning attachment with the scrub brushes. Those brushes are a joke - they are not powered by a motor, they rotate by the air running through the handle. Needless to say, they are very weak and stop turning as soon as you push the attachment onto the stairs. Also, it requires an extraordinary amount of work to clean the stairs with this attachment. Imagine cleaning your stairs, 6 inch at a time, with a handle that you have to move very slowly to do a good job. It takes me over an hour to clean 1 flight of stairs.
Because of the poor constuction and difficult stair cleaning, I would not recommend this unit to anyone. I would recommend you save your money and get something of better quality.
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