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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 2 144
Neutral (3) 0 0 6
Negative (1 or 2) 0 1 13
Total Reviews 0 3 163
Avg Rating Not Rated
3.5 Star Review
3.67
4.5 Star Review
4.44
Address: 3421 Bosque Blvd
Waco, TX 76710 - US
Website: http://vcdiscounter.com
Business Hours: 8:30-5:30 M-F CT
Sales Phone: n/a
Service Phone: 866-737-8524
Sales Email: n/a
Cust Service Email: info@netvacuum.com

VCDiscounter.com

http://vcdiscounter.com


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Date Reviewed: 08/08/2009
gmsweatt from unknown
Member Since:
07/23/2009

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Reviews
The price was by far the best I could find. Very easy to read & understand about the Panasonic Upright vacuum. Thank you. I am a satisfy customer. Overall Rating
5 Star Review
 
Date Reviewed: 07/23/2009
teddie114 from GA
Member Since:
07/23/2009

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Reviews
Ordered a QQ-1 Vacuum & got free shipping. We charged it for 4 hours (req. 2 ½) let loose on our low carpet and it stopped after 30 sec and get stuck on wall. Goes straight and errors out. Not AUTOMATIC, you have to baby-sit it and the remote works 5 feet away. Called VCD got a voice mail. Called manufacturer, he said charge it over night for everything I said. Got a call from VCD, said I could get an RMA w/ 10% restocking fee + deduction of "free" shipping. Asked for a break b/c it’s defective. He said no and told me to call the manufacturer. Their policies for DOA’s are to repair it for you, not offered anything like that. Spent $100.00 on a QQ-1, sucks! If I wanted refund I’d pay ship back ($25), charged original shipping ($20) & 10% restocking fee ($10). There is no such thing as "FREE" and VCD is the poster child of that phrase. Read the return policy before you order from them! If you are OK with losing $50+ if you do not like an item then by all mean order from them! VCD Overall Rating
1 Star Review
 
Date Reviewed: 06/20/2009
vze2n94n from unknown
Member Since:
06/04/2009

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Reviews
very good web site Overall Rating
5 Star Review
 
Date Reviewed: 04/12/2009
xplorer99 from unknown
Member Since:
06/29/2006

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Reviews
User friendly site ! ... FANTASTIC PRICING ... I searched everywhere ...and the overall (shipping included) no other site came close ! Overall Rating
5 Star Review
 
Date Reviewed: 02/18/2009
consumer001 from FL
Member Since:
02/18/2009

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Reviews
Ordering and delivery were simple and timely. However, item was received defective. Attempts to contact VCdiscounter have been all but futile for one week. Phone number provided on web site only takes msgs that are not answered in a timely manner. Emails are ignored. When I did finally receive an email from VCdiscounter it was in response to one of many phone msgs left and only asked additional questions that were answered in detail via previous email. After providing additional information again, in more detail, I have waited several days and am still waiting for an RMA to return and/or get a replacement. I have been working this daily for over a week with no results. While this vendor may be less expensive than others, I would not use this vendor again due to performance in handling replacement and returns. Overall Rating
1 Star Review
 
Date Reviewed: 11/19/2008
keetsgolfnut from unknown
Member Since:
11/10/2008

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Reviews
I have purchased from this merchant before, prices are good and they are very reputable. One time I had to return a new carpet steamer because a part was broken upon shipment, they immediately sent me a new one, I think I had it before they had the broken one. Before ordering, one needs to be aware of their stringent return,etc. policies. In general, a very good merchant to purchase from, very knowledgeable and honest, with excellent prices. When they allow for free shipping, they don't just crank up the price of the product to cover the shipping as some merchants do. Overall Rating
5 Star Review
 
Date Reviewed: 11/15/2008
ijill24 from MD
Member Since:
11/15/2008

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Reviews
VCDiscounter.com sold me a "new" vaccuum cleaner for full price that was clearly already used. Upon arrival, I noticed that the package had been re-taped shut. The styrofoam on the inside was torn and taped back together. The vaccuum nozzle and instruction booklet were missing and the headlight was burnt out. I called to inquire about these concerns, but was told by the retailer that there was no reason that this box would have been opened prior to arriving at my house and that I should contact that manufacturer directly to obtain any missing parts. I would not recommend this retailer to others. Overall Rating
1 Star Review
 
Date Reviewed: 05/19/2008
sbarth1 from unknown
Member Since:
05/10/2008

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Reviews
none Overall Rating
5 Star Review
 
Date Reviewed: 04/24/2008
lexicon417 from CA
Member Since:
04/24/2008

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Reviews
DO NOT DO BUSINESS WITH THIS COMPANY!!! I received my vacuum cleaner quickly, but I also ordered 3 extra packages of vacuum bags which were NOT in the large vacuum box. I assumed they were coming seperately in a small envelope. They never arrived. When I called VCDiscounter.com, they told me that they were in the box with the vacuum. I told them they were not. They then told me I had to contact them within 5 days of the shipment and that they wouldn't do anything. I told them I had been waiting for the bags. I will have to have the charge reversed on my credit card and purchase from someone else. Very unethical. Overall Rating
1 Star Review
 
Date Reviewed: 01/17/2008
Brzzi from unknown
Member Since:
09/20/2006

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Reviews
Great company, great prices -- at times they even beat Amazon. Overall Rating
5 Star Review
 
Date Reviewed: 11/17/2007
MaryJaneDent from KS
Member Since:
01/09/2006

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Reviews
My third purchase from this vendor. Have had good experience with ordering and receipt of vacuums—and we love the product! Overall Rating
5 Star Review
 
Date Reviewed: 09/12/2007
tcd0303 from WA
Member Since:
09/12/2007

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Reviews
My definition of a good company is that they back the products they sell. This company sent my wife and I a vacuum cleaner that did not work "out of the box". They would not return my call. They did issue a return number via email but advised me that it will cost me quite a bit to return it. They’re charging a 10% restocking fee including shipping costs. All in total they are charging me approximately of the original price to send it back. It seems a bit too risky to buy this type of product from this type of dealer. I actually drove 1 mile to find the same item for the same price. Actually, this is the first online dealer that I have had a problem with. Overall Rating
1 Star Review
 
Date Reviewed: 08/06/2007
m0001 from TX
Member Since:
08/09/2004

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Reviews
(Edited August 17th by m0001)  They sold an open-box item as a brand-new product. The vacuum was in a terrible condition in the box when received. Some parts were missing and the vacuum was useless. The seller replaced with a brand new item at their cost. Overall Rating
3 Star Review
 
Date Reviewed: 05/22/2007
artiep1 from FL
Member Since:
04/21/2006

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Reviews
efficient Overall Rating
5 Star Review
 
Date Reviewed: 04/02/2007
simmons3855 from OR
Member Since:
10/21/2006

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Reviews
Excellent Overall Rating
5 Star Review
 
Date Reviewed: 02/12/2007
jerryduchow from WI
Member Since:
02/12/2007

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Reviews
The vacuum I bought broke after the first 5 minutes...I took it to a Hoover Repair center up here is Wisconsin where it has been for 3 weeks now and nobody can tell me how much long it is going to take to get the parts. Calls to Hoover and the repair center do not help and the Vacuum Cleaner Discouner has ignored my emails....I would not recommend them for anything! Overall Rating
1 Star Review
 
Date Reviewed: 02/05/2007
lumpie41 from unknown
Member Since:
01/26/2007

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Reviews
Best price on the net ... got it fast too.. would order from them again... Overall Rating
4 Star Review
 
Date Reviewed: 12/28/2006
dktrail from unknown
Member Since:
12/12/2006

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Reviews
so far i have a had a good experience with vcdisounters. Overall Rating
5 Star Review
 
Date Reviewed: 12/19/2006
taruncheel from unknown
Member Since:
12/10/2006

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Reviews
Very good site. Wish they would tell an estimated delivery date, but other than that it was a great experience. Overall Rating
4 Star Review
 
Date Reviewed: 12/10/2006
skeeterone from TX
Member Since:
11/24/2006

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Reviews
I HAD RECENTLY PURCHASED A STICK VACUUM FOR MY KITCHEN AT A LOCAL DISCOUNT STORE- IT FELL TO PIECES. WHEN I GOT ON-LINE I WAS VERY IMPRESSED WITH YOUR SITE - PRODUCTS - PRICES - AND SHIPPING- THANX Overall Rating
5 Star Review
 
Date Reviewed: 12/06/2006
csatterlee from unknown
Member Since:
11/20/2006

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Reviews
First time using VCDiscounter.com. So far no issues. Overall Rating
5 Star Review
 
Date Reviewed: 12/04/2006
markhardison from unknown
Member Since:
11/11/2006

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Reviews
This is my first purchase with VCDiscounter. I will be interested to see how they perform. I had originally ordered this merchandise from BuyDig when they said they had it in inventory. To my surprise My order was cancelled when they said they didn't have stock Overall Rating
4 Star Review
 
Date Reviewed: 12/03/2006
dmtobin from unknown
Member Since:
11/24/2006

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Reviews
Very easy website to navigate and place order. Best price on product. Free shipping sealed the deal! Overall Rating
5 Star Review
 
Date Reviewed: 11/30/2006
TopBraun from unknown
Member Since:
11/21/2006

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Reviews
It would have best if I could have placed all four orders at one time. Overall Rating
5 Star Review
 
Date Reviewed: 11/26/2006
kmh4200 from unknown
Member Since:
11/10/2006

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Reviews
I had a very good experience Overall Rating
5 Star Review
 
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