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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 3 3 74
Neutral (3) 0 0 5
Negative (1 or 2) 0 0 5
Total Reviews 3 3 84
Avg Rating 5 Star Review
5.00
5 Star Review
5.00
4.5 Star Review
4.51
Address: 4202 Bunton Ct.
Louisville, 40213 - US
Website: http://www.vidavici.com
Business Hours: M-F 9am - 6 pm EST
Sales Phone: 888-432-8424
Service Phone: 888-432-8424
Sales Email: sales@vidavici.com
Cust Service Email: admin@vidavici.com

VidaVici

http://www.vidavici.com

With PriceGrabber Since 03/29/2007


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Date Reviewed: 10/16/2009
jhelfric from unknown
Member Since:
09/30/2009

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Reviews
1 like his merchandice Overall Rating
5 Star Review
 
Date Reviewed: 09/28/2009
CHU76IDA from unknown
Member Since:
09/12/2009

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Reviews
EXCELLENT PHOTOS AND DETAILED PRODUCT INCLUSIONS...NO GUESSING LEFT FOR ASTUTE CUSTOMER...I HAVE IN ONE BATH A MANSFIELD JET FLUSH FOR LAST APPROX 20 YEARS AND STILL WORKNG PERFECTLY..COULD NOT FIND YOUR PRODUCT IN ENTIRE PHHOENIX VALLEY??...STORES HAVE GONE PROFIT CRAZY AS OPPOSED TO EFFICIENTCY? Overall Rating
5 Star Review
 
Date Reviewed: 09/28/2009
lauracsnyder from unknown
Member Since:
09/12/2009

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Reviews
so far so good Overall Rating
5 Star Review
 
Date Reviewed: 03/20/2009
chloebrowne from CA
Member Since:
03/20/2009

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Reviews
The free shipping was unbeatable. My order arrived a day early but was unfortunately broken (it was a Franke fireclay sink). Chase Hellmann at vidavici had me a new one shipped that day which arrived 6 days later in perfect condition. My only complaint is that the sink was not packaged as well as it should have been for such a heavy item (1/2" styrofoam???) so it's no wonder it broke the first time, but I don't know who's in charge of packing the items so this may not be vv's fault. Considering no one in San Francisco could get the sink in less than 3 weeks and the other online merchant I nearly used suddenly wanted to charge me $200 shipping I would say this was an excellent experience. I would definitely recommend vidavici.com. Overall Rating
5 Star Review
 
Date Reviewed: 02/20/2009
jenny.charlson from unknown
Member Since:
02/11/2009

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Reviews
great price and free shipping - WOW I contacted company since order was still pending after a day, Price was listed wrong on website, they couldn't give me that price but reduced current price by 10.oo--i kept the order because it was still a pretty good deal and shipping was still free. Strange that price was wrong for such a long time-since the beginning of the year and i was the first to notice. Overall Rating
4 Star Review
 
Date Reviewed: 11/11/2008
mathmac from unknown
Member Since:
12/23/2005

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Reviews
I called before placing the order and reached an English-speaking person. I asked what company would ship the toilet and whether a tracking number would be provided. CEVA was the shipper and I could (and did) track it as the Neorest 500 left Louisville en route to WA. The Neorest was delivered on Sunday! Great price, great experience with this company. Overall Rating
5 Star Review
 
Date Reviewed: 09/12/2008
price509 from MI
Member Since:
09/12/2008

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Reviews
Everything processed as expected...flawless, fast was a bonus. Overall Rating
5 Star Review
 
Date Reviewed: 08/25/2008
razito from CT
Member Since:
07/23/2004

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Reviews
assuming delivery is a good as ordering I wil reserve final judgement - good website and ordering process however - delivery was excellent had minor problem with faucet - called and had new part from manufacturer in 3 days after calling vida vici very hgappy would use vida vici again Overall Rating
5 Star Review
 
Date Reviewed: 08/22/2008
bauerplumbing from unknown
Member Since:
08/12/2008

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Reviews
products carried are high quality I have Been in the plumbing trade for 15 years and will be purchasing a lot more product Thank you Overall Rating
5 Star Review
 
Date Reviewed: 08/20/2008
just buy it from CA
Member Since:
01/16/2005

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Reviews
(Edited August 20th by just buy it)  We placed the order on early monday morning (8/11), they processed the order fairly quick, and kept us updated by email. And we got our product on friday afternoon. We are looking forward to dealing with again. Overall Rating
5 Star Review
 
Date Reviewed: 07/29/2008
Joe Consumer from IL
Member Since:
07/29/2008

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Reviews
My order was placed on June 2nd, but the manufacturer did not receive the order until July 17th. Meanwhile, my credit card was charged June 3rd. Emails asking about the order were ignored by Vida Vici, so I had to go directly to the manufacturer to find out what was going on! Overall Rating
1 Star Review
 
Date Reviewed: 07/04/2008
marray3 from NC
Member Since:
07/04/2008

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Reviews
OUTSTANDING COMPANY TO DEAL WITH. THE ONLY WAY THIS TRANSACTION COULD HAVE BEEN BETTER, IT WOULD HAVE BEEN FREE. lOOK FORWARD TO DEALING WITH AGAIN. Overall Rating
5 Star Review
 
Date Reviewed: 07/02/2008
dchmie from unknown
Member Since:
06/23/2008

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Reviews
This is the second time that this company has had the best price I could find anywhere. Overall Rating
5 Star Review
 
Date Reviewed: 06/27/2008
sean.hansen from AZ
Member Since:
06/12/2004

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Reviews
This is our third purchase recently from VidaVici and have been thoroughly impressed with each experience. They are quick to ship and the order process is very easy. Overall Rating
5 Star Review
 
Date Reviewed: 06/10/2008
vbbond1 from unknown
Member Since:
01/15/2008

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Reviews
Well laid out website. Overall Rating
5 Star Review
 
Date Reviewed: 06/05/2008
jhawkins11 from AL
Member Since:
06/05/2008

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Reviews
I have not received all of my order to date. (I had to input # of days it took to receive, so I put 17... I tried to put ??? but the rating system would not accept it!) I called before placing my order on-line to make sure the items were in stock. I was told that they were, but that they would be coming from 2 locations. To date I have received only 1 of the 4 items. Most recently, I was told they would ship last Mon. Then I was told they would ship today. My order still shows pending... Horrible experience. I will not use Vidavici again nor recommend them to a friend. Overall Rating
1 Star Review
 
Date Reviewed: 05/01/2008
Diorella from unknown
Member Since:
05/01/2008

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Reviews
wow, Amazing merchant, Very easy site to surf, found the right product in the search and got the cheapest price on the net. 1 day shipping in regular mail to Canada. Recommanded and I would definetely buy from again. Had to pay the canada taxes though. Overall Rating
5 Star Review
 
Date Reviewed: 04/24/2008
rjaco1588 from unknown
Member Since:
04/08/2008

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Reviews
Easy site to understand. No problem finding my product Overall Rating
5 Star Review
 
Date Reviewed: 04/23/2008
kilnkreations from unknown
Member Since:
04/11/2008

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Reviews
I placed 2 orders. The first had 2 different items. The first item got to me in 2 days, excellent condition. The second item didn't show up, so I called to ask about it, and for some reason it hadn't never been sent out, so they placed the order again, it took slightley longer thatn expected but arrived in excellent condition. The second order placed arrived on time and in excellent condition. I would order again from Vidavici. Good customer service, and friendly. Thanks Overall Rating
4 Star Review
 
Date Reviewed: 04/22/2008
GordonStanton from CA
Member Since:
04/22/2008

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Reviews
We had extraordinary service from this company. They were very fast, responsive and just perfect in every way. Overall Rating
5 Star Review
 
Date Reviewed: 04/20/2008
nationjohn from unknown
Member Since:
04/04/2008

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Reviews
good so far Overall Rating
5 Star Review
 
Date Reviewed: 04/19/2008
knothead2 from unknown
Member Since:
04/08/2008

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Reviews
Best prices found. However, I spent 20 minutes trying to get the registration corrected, corrected, --- only to find I was already registered and had to get the password emailed. Another 3 minutes waiting for email. Billing and shipping address both have to be provided to get the thing to take even though they say only provide shipping address if different from billing address. Same problem last time I registered. Overall, this took about an hour to order. However, the prices are the best I have found if you get free shipping (orders over $50). Overall Rating
4 Star Review
 
Date Reviewed: 04/14/2008
karr79 from PA
Member Since:
01/20/2005

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Reviews
GREAT PRICES//SAVED OVER 190 DOLLARS............!!!!! Overall Rating
5 Star Review
 
Date Reviewed: 04/11/2008
alkore from unknown
Member Since:
12/25/2007

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Reviews
Good price, easy site. Overall Rating
5 Star Review
 
Date Reviewed: 04/07/2008
owenslewis from unknown
Member Since:
03/27/2008

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Reviews
Good except would like to know approximate delivery date. Overall Rating
4 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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