Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 93 |
| Neutral (3) | 0 | 0 | 5 |
| Negative (1 or 2) | 0 | 0 | 8 |
| Total Reviews | 0 | 0 | 106 |
| Avg Rating | Not Rated |
Not Rated |
 4.46 |
| Address: | 4202 Bunton Ct. Louisville, KY 40213 - US |
|---|---|
| Website: | http://www.vidavici.com |
| Business Hours: | M-F 9am - 6 pm EST |
| Sales Phone: | 888-432-8424 |
| Service Phone: | 888-432-8424 |
| Sales Email: | sales@vidavici.com |
| Cust Service Email: | admin@vidavici.com |
VidaVici
http://www.vidavici.com| Date Reviewed: 04/11/2007 | ||
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rdemars from NY Member Since: 04/11/2007 View Member's: Reviews |
I had fantastic service with VidaVici. Their prices are lower than others so I called the 800 number to see why they have such great prices. To my surprise someone answered on the second ring (my husband and I thought we would get a directory and not get an actual person on the phone). The gentleman said that once my order is placed they will send out the object that day. Sure enough, I placed an online order at 4PM and it left their warehouse at 6 PM via UPS. VidaVici lets you know if an item is in stock and if it is instock your order will be sent to you that day or early the next. I give them a 10/10. |
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| Date Reviewed: 04/24/2007 | ||
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AnalysisParalysis from unknown Member Since: 04/24/2007 View Member's: Reviews |
I originally purchased a highly-rated low-flow Toto toilet from a different online retailer. It arrived damaged with hardly any packaging material, and I refused delivery of the product. I was hesitant again to purchase a toilet online, but no local brick-and-mortar (southern CA) stocked this particular model (CST744S). So I hesitantly tried VidaVici. They shipped the toilet out very quickly the next day via DHL. I received it in a week in a huge box. The box hardly had a scratch on it (thanks DHL!) and inside was a huge amount of form-fitting foam -- packed in plastic so they won't flake when you remove them -- around the original 3 Toto packages (seat, tank, bowl). All the pieces arrived unbroken and in great condition. I was so relieved and thankful that this became my first online review of a retailer. The prices are fantastic too. Keep up the great work VidaVici! |
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| Date Reviewed: 05/03/2007 | ||
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nbviper from MA Member Since: 03/20/2006 View Member's: Reviews |
Cheapest prices and well designed site!!! I received the package when expected, but I had sent them a couple of emails and did not received a response to any of them. Poor communication. |
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| Date Reviewed: 05/16/2007 | ||
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magikmama from unknown Member Since: 04/30/2007 View Member's: Reviews |
It was next to impossible to contact a customer service or sales person by phone so I've had to rely on email for answers that I've needed quickly-- ie, if I order this product today and use the free shipping, how long will it take to get to me. This is important because I need the item (a toilet) in a week when my bathroom remodeling job is complete and the plumber is ready to install the toilet. I could have placed my order earlier (or not at all) if I had had a timely response to my questions. |
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| Date Reviewed: 05/23/2007 | ||
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nancyb from unknown Member Since: 05/14/2007 View Member's: Reviews |
Have not yet received order! |
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| Date Reviewed: 05/25/2007 | ||
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jjosborne from unknown Member Since: 05/16/2007 View Member's: Reviews |
VERY EASY!!! |
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| Date Reviewed: 05/31/2007 | ||
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jsmith22 from FL Member Since: 05/31/2007 View Member's: Reviews |
Very efficient, pleasant ordering process. Order was called in and items were shipped the same day as stated. Everything was received on expected date and were perfect. Would highly recommend. |
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| Date Reviewed: 06/04/2007 | ||
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ptrent from OR Member Since: 06/04/2007 View Member's: Reviews |
The guys at Vida Vici were extremely helpful. The sink arrived in perfect condition, right on time!! I am thrilled with my purchase and would definitely purchase from them again. |
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| Date Reviewed: 06/24/2007 | ||
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onlysmart2001 from unknown Member Since: 06/14/2007 View Member's: Reviews |
My merchandise was not brand new. It had been scratched, discolored and looked like pre-owned. |
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| Date Reviewed: 07/02/2007 | ||
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reheidt from unknown Member Since: 06/23/2007 View Member's: Reviews |
very positive |
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| Date Reviewed: 07/07/2007 | ||
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amyreiley from unknown Member Since: 06/27/2007 View Member's: Reviews |
My credit card has been charged and I have received no information on when my order will be shipped or delivered. |
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| Date Reviewed: 07/09/2007 | ||
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phlame from CA Member Since: 10/12/2000 View Member's: Reviews |
The transaction wss satisfactory....I would order from this dealer again. |
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| Date Reviewed: 07/22/2007 | ||
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qmoon from unknown Member Since: 07/13/2007 View Member's: Reviews |
Great place to do business!! |
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| Date Reviewed: 08/10/2007 | ||
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lproster from TN Member Since: 08/10/2007 View Member's: Reviews |
Shopped many sites, and none had the sink I wanted. Vidavici located it quickly at another of their outlets in Arizona, thereby avoiding a three-week delay had it been shipped from the manufacturer. Staff was very helpful. |
Overall Rating
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| Date Reviewed: 08/11/2007 | ||
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coupes911 from unknown Member Since: 07/26/2007 View Member's: Reviews |
The web site was easy to use and gave good descriptions of the products being sought. It would be good to cross reference a product to another as needed such as TOTO toilet part# XXX uses TOTO toilet seat # YYY |
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| Date Reviewed: 08/12/2007 | ||
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demarsa from unknown Member Since: 08/03/2007 View Member's: Reviews |
Nice easy site to navigate. |
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| Date Reviewed: 08/20/2007 | ||
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sfnighthawk from unknown Member Since: 08/04/2007 View Member's: Reviews |
Haven't had a chance to explore this website but ordering the product I needed was a snap. I would like to explore when I have more time. |
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| Date Reviewed: 08/31/2007 | ||
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wakeland from unknown Member Since: 08/14/2007 View Member's: Reviews |
cost wa the lowest I found with out the extra cost of shipping. |
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| Date Reviewed: 09/01/2007 | ||
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dapinglo from unknown Member Since: 08/16/2007 View Member's: Reviews |
pretty straight forward |
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| Date Reviewed: 09/12/2007 | ||
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jensenkaren from unknown Member Since: 08/27/2007 View Member's: Reviews |
I am looking forward to clear communication on delivery timing. |
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| Date Reviewed: 09/13/2007 | ||
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mbond87 from unknown Member Since: 09/26/2006 View Member's: Reviews |
My experience was excellent. I took a chance since VidaVici had such a great price on the Toto toilet I wanted. They didn't have many reviews, but most of the reviews they had were good. I ordered my toilet at about 1:30pm on a Tuesday and I received an email that it had been shipped by 4pm. Amazing! I received the toilet, well packed (it weighted about 100lbs) and without damage on Friday. |
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| Date Reviewed: 09/17/2007 | ||
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diamondwize from unknown Member Since: 09/07/2007 View Member's: Reviews |
The entire process took less than 5 minutes. The price plus free shipping were the deciding factors. Great site! |
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| Date Reviewed: 09/20/2007 | ||
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tjinc from unknown Member Since: 09/04/2007 View Member's: Reviews |
I do not like this pop up review |
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| Date Reviewed: 10/16/2007 | ||
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gallagher.home from unknown Member Since: 10/05/2007 View Member's: Reviews |
Easy -- excellent prices. |
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| Date Reviewed: 10/22/2007 | ||
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ccdurham from unknown Member Since: 02/22/2007 View Member's: Reviews |
Their website is well designed and easy to use. |
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