Cabrio Disappointment
Started 1 year ago
Strengths: Energy Star rating, large loads, ability to wash quilts and comforters
Weaknesses: Reliability
I purchased my Sixth Sense Cabrio washer and dryer less than two years ago, and was noticing a noise during the spin cycle. The repairman just told me that I need a $360 repair on this almost new machine, for a bad main bearing: they have to replace the whole tub for that! I took a second job to pay for my washer and dryer, after years of using very old ones, which never gave me any trouble, by the way. I have contacted Whirlpool, but have little hope that they will reimburse me for at least the parts for my repairs. I'm a single mom, and can't afford these repairs-I'm about ready to buy a used washer and junk this one. Any comments? I am angry and disappointed, and in a state of disbelief that a company could promote a product that functions so poorly, yet costs so much money.
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