WOULD BE A GREAT CAM IF THE FEATURES IT CAME WITH WORKED
Strengths:Video Quality, Cute Video Effects
Weaknesses:Features Sold With Unit Do Not Work/Create Problems,
Have To Disconnect/Reconnect To Be Recognized At Times,
Can Easily Tip On LCD Screens (No Spring Tension) On Arm
Posted Aug 1, 2007 - Before I had purchased this webcam I was diligent in researching the product online and in the forums on the Logitech website. Without finding any major issues with it I ordered it and as soon as I received it I installed the software, plugged in the webcam, configured the audio features with the easy to follow Logitech tuning wizard, and rebooted only to find that I had no audio. I reinstalled the Audio drivers and I had audio for a minute moment until I had to reboot to finish installing the drivers.
To make a long story short, I posted my issue on the Logitech forum and was given a reply “Known issues. Please reference the floated "Issues and Solutions" threads for more information. Thanks” and after digging through several pages I find that it has been “Known” for over a year! So for the AEC “Acoustic Echo Cancellation” to function:
1. You need to lose audio functionality
2. Use something other than 5.1 audio
3. Disable AEC
On the same note, I did try using 4.1 audio and it worked for a short while and then lost audio again and ended up having to completely disable ACE. BTY, this issue in XP causes a BSOD.
Overall, the video is very good and it has some nice video effects if you have children, but I cannot justify giving any product a good review when a company sells their product with features that they “know” causes issues or has to be disabled for your system to function properly, which defeats the purpose of the feature you paid for. Remember, Logitech has known about this issue for OVER a year.
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