Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 1 | 1 | 1 |
| Neutral (3) | 0 | 0 | 0 |
| Negative (1 or 2) | 0 | 0 | 2 |
| Total Reviews | 1 | 1 | 3 |
| Avg Rating |  5.00 |
5.00 |
 3.00 |
| Address: | 4225 N Palm St Fullerton, CA 92835 - US |
|---|---|
| Website: | http://www.winecountrygiftbaskets.com/ |
| Business Hours: | 5am-6pm (PT) |
| Sales Phone: | 800-394-0394 |
| Service Phone: | 800-394-0394 |
| Sales Email: | orders@winecountrygiftbaskets.com |
| Cust Service Email: | customerservice@winecountrygiftbaskets.com |
| Date Reviewed: 03/29/2012 | ||
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TinoMaso from unknown Member Since: 03/29/2012 View Member's: Reviews |
I spent a LOT of time looking for a merchant that combines price and quality. This is one of them, the best I could find. While looking to purchase I tried a few shopping cart but did not buy. On top of being the lowest cost good quality provider they sent me a 10% discount coupon code so I could save even MORE. These days cost is one of the most important factors since no one wants to overpay for what they get. So if you are looking for a good option to send a gift basket I would definitely recommend this seller. On top of that I would even send them the link and help pick a basket to mail. |
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| Date Reviewed: 03/29/2008 | ||
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venicefloridamom from FL Member Since: 03/29/2008 View Member's: Reviews |
I have purchased baskets from WCGB on and off over the past several years and always received happy reports from the basket recipients. So WCGB was a natural choice when we wanted a spectacular basket for a 50th Wedding Ann. gift. We ordered their most expensive basket @$250 and they shipped it promptly and it arrived in great condition.So why the low rating? The basket's #3 ingredient on their description was caviar, and that was the determining factor in deciding which basket to buy. No caviar came with the basket. When I contacted WCGB I got an apology with a "we don't carry that anymore" and a 10% credit. $25 does not come close to covering the amount it cost me to replace the caviar my parents were expecting. Then they only credited 5% & I had to contact them again to get the rest. Their website still describes the basket as containing caviar. I'm sad to say I can no longer recommend WCGB & will be taking future business elsewhere. |
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| Date Reviewed: 02/17/2006 | ||
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Aberian from OH Member Since: 02/17/2006 View Member's: Reviews |
I ordered a Valentines gift basket from Wine Country to be sent to a family member. The basket arrived on time however it wasn't the one I had ordered! I double checked my e-mail for the order to confirm I ordered the right one. I ended up giving the basket to the family member anyways (I wanted them to have something) which means I can't return it.
Beware of doing business with this place. You may not get what you order. Retailer Response (08/15/2007): Unfortunately, we did run out of the basket you ordered. Instead, we sent the same type of basket except larger at no additional charge ($50 value instead of $30 that you paid). We regret not meeting your expectations and hope they enjoyed the extra free chocolates. |
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