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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 6 50 351
Neutral (3) 0 1 13
Negative (1 or 2) 7 9 38
Total Reviews 13 60 402
Avg Rating 2.5 Star Review
2.69
4 Star Review
4.27
4.5 Star Review
4.42
Address: 1008 Jennifers Meadows Ct
Danville, CA 94506 - US
Website: http://ztechsoftware.com
Business Hours: 10am-6pm PST
Sales Phone: 1-877-983-2476
Service Phone: 1-877-983-2476
Sales Email: sales@ztechsoftware.com
Cust Service Email: sales@ztechsoftware.com

ZTech Software

http://ztechsoftware.com

With PriceGrabber Since 06/26/2006


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Date Reviewed: 10/27/2009
smstaff11 from NC
Member Since:
10/27/2009

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Reviews
Don't ever order from this company. They have no live person on their phone number and they do not respond to emails. I ordered over a month ago, emailed 3 times now and have no response what so ever. DO NOT ORDER FROM THEM!!! This company should be taken to court, shut down, and stripped of all assets. Overall Rating
1 Star Review
 
Date Reviewed: 10/26/2009
Bryan6170 from MD
Member Since:
10/26/2009

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Reviews
I ordered my software 10 days ago. I have written 3 emails to them over the course of a week with no responce. I have never received any responce other than my automatically generated email after purchase. I have asked for my money back in my last email. Still with no responce. Please People do not buy from this seller. I took the time to write this review to say DO NOT BUY FROM Z TECh SOFTWARE. I am going to contact the Better Business Breau to some how get my money back. Don't know what else to do. Overall Rating
1 Star Review
 
Date Reviewed: 10/21/2009
arch09 from unknown
Member Since:
10/17/2008

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Reviews
This is the second attempt at ordering with this company, and the same thing happened both times. The money was taken, no shipping information, no product ever arrived. The other reviews are accurate, no way to contact them but by email. I will have to take it to the next level to get my money back. Overall Rating
1 Star Review
 
Date Reviewed: 10/18/2009
mel_b from WA
Member Since:
10/10/2009

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Reviews
Reported this merchant to my bank as FRAUDULENT. I purchased an Adobe Suite package on September 25. Never received a tracking number or shipment notification or the software I purchased. Phone calls to customer service went straight to voicemail and messages never responded to. E-mails also were ignored. There is an "accounts" page on the website where you can input your invoice number and check in on the status of your order. My invoice no. came back "invalid" after my third or so e-mail when I threatened to report then to my bank. Hopefully I will get my money back. If I could submit a negative rating here, I would. BUYER BEWARE!! Overall Rating
1 Star Review
 
Date Reviewed: 10/15/2009
jaydee2020 from MA
Member Since:
10/15/2009

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Reviews
Apparently they have no customer service staff. Negative review for several reasons: 1. I paid $7.99 for 'Priority' shipping and didn't get the software for 2 weeks. 2. Prior to the software arriving, I sent 2 emails and left a voice message to request a change to the order (I realized that I needed something different). Nobody responded. 3. After the software arrived, I sent 2 more emails to ask for return instructions, and requested that they waive the return shipping fee because I had already paid $7.99 (even though I paid for the return!). Again, no response. 4. I found their physical address on another website and returned the software via USPS with signature confirmation. It's now been 3 days since they received it and I haven't received a refund on my credit card or even an email acknowledgement. Overall Rating
1 Star Review
 
Date Reviewed: 10/12/2009
acker4610 from KY
Member Since:
10/12/2009

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Reviews
It has been 7 days since I ordered from Ztech. They have yet to ship the item. They do not return phone calls. They do not return emails. There has been no shipping date established. Yet I got a follow up survey about getting the item. This has been a terrible on line purchasing experience. They certainly don't give you that "warm fuzzy" feeling. Buyer beware!!! Overall Rating
1 Star Review
 
Date Reviewed: 10/09/2009
gas4harley from GA
Member Since:
10/09/2009

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Reviews
First let me say that there is no customer support as far as responding to e-mails.I did read one review online that this was a business run by a 23 old living in a bedroom of their parents house.I don't know that much, but I know it is a one employee operation after checking the BBB website. Here's where the touble comes in. I had brought a new computer and the 60 day Norton Internet Security 2009 was about to expire. The Norton software that I rec'd from ztechsoftware is the spanish version. The product key did work and extend for a year, but won't update to the 2010 version because I have the english version on my computer with a spanish product key.If had brought this computer in Mexico or Latin America everything would be ok. I live in the US. As a Norton customer you get free update versions but not in the case. I wish I had brought my Norton from a retail store or the Norton website. Always remember that old saying. "If it sounds to good to be true there's usually a reason" Overall Rating
1 Star Review
 
Date Reviewed: 09/28/2009
g.patt from unknown
Member Since:
08/24/2007

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Reviews
Simple but no shipping info, maybe that comes in a confirmation e-mail Overall Rating
4 Star Review
 
Date Reviewed: 09/09/2009
s_coyne from unknown
Member Since:
08/24/2009

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Reviews
Upon finding the ZTechSoftware site I was impressed with the ease of extracting data on the many Adobe suite products to find what was best for me. I choose Dreamweaver CS4 and am extremely happy with it. The service from Ztech was great and their licenseing follow up with Adobe seamless. I would rate this purchase and its process a TEN. SC Lilburn, Ga. Overall Rating
5 Star Review
 
Date Reviewed: 09/06/2009
GarciaGraphics from unknown
Member Since:
08/21/2009

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Reviews
Getting such a great low price made me a bit nervous and skeptical, but ZTech proved my fears were completely unwarranted! The brand new software arrived very quickly and has worked flawlessly. Thank you for being one of the few software retailers to offer such reasonable prices! Overall Rating
5 Star Review
 
Date Reviewed: 09/04/2009
victorchung from unknown
Member Since:
05/13/2009

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Reviews
Don't have any until my item is received ASAP. Overall Rating
5 Star Review
 
Date Reviewed: 08/29/2009
goodsportgraphics from unknown
Member Since:
08/13/2009

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Reviews
Company did a great job. Delivered what was ordered in a timely manner. Overall Rating
5 Star Review
 
Date Reviewed: 08/28/2009
thejudds from unknown
Member Since:
11/28/2007

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Reviews
Ordering was a snap! I am anxious to see how the rest of the transaction goes. Overall Rating
4 Star Review
 
Date Reviewed: 08/20/2009
purduekids from unknown
Member Since:
12/31/2007

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Reviews
Great pricing, no explanation of the difference between 2 same products with different pricing. Don't remember delivery time but it was within my expectation. I would order from them again. Overall Rating
5 Star Review
 
Date Reviewed: 08/20/2009
office from unknown
Member Since:
08/04/2009

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Reviews
I was very happy with my order. Received quickly and as promised. Overall Rating
5 Star Review
 
Date Reviewed: 08/14/2009
cutloose from unknown
Member Since:
07/29/2009

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Reviews
Price and description are appropriate, lowest price for full version wihtout going to ed. version. No tax, low shipping rate. So far so good. Overall Rating
4 Star Review
 
Date Reviewed: 08/11/2009
blaugh from unknown
Member Since:
07/26/2009

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Reviews
Wasn't sure whether to go for it or not at such a suspiciously low price. But there were many good reviews, and mistakes seemed to have been rectified, so I did. I purchased the Adobe Creative Suite 3 Web Edition for one-fourth of what it would normally have run (ok, so CS4 was coming out and that was part of it). I am certainly glad I did!! I received the product promply, in good condition, and it was exactly as advertised. No hassles whatsoever!! Would highly recommend this merchant!! Overall Rating
5 Star Review
 
Date Reviewed: 08/03/2009
YankeeMarket.us_ from VA
Member Since:
09/09/2008

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Reviews
Great price! Yeah! Let me say that again. Great Price! This is my first order from Z-tech, I'll have to wait and see how fast it gets here, but the price is great. Overall Rating
5 Star Review
 
Date Reviewed: 07/30/2009
spazolla from unknown
Member Since:
06/11/2007

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Reviews
Good Prices and easy to work with Overall Rating
5 Star Review
 
Date Reviewed: 07/29/2009
chamberb from unknown
Member Since:
03/15/2009

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Reviews
Returning customer Overall Rating
5 Star Review
 
Date Reviewed: 07/24/2009
jenniferc from unknown
Member Since:
07/08/2009

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Reviews
site was easy to use, prices were the lowest i found online, will have to see how the fulfillment of my order goes! Overall Rating
4 Star Review
 
Date Reviewed: 07/19/2009
harrycutler from unknown
Member Since:
07/03/2009

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Reviews
Will know more when I get and install my software. Overall Rating
5 Star Review
 
Date Reviewed: 07/17/2009
scrub5472 from unknown
Member Since:
01/08/2008

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Reviews
If I receive the item as advertised and when promised I will be very happy. Overall Rating
5 Star Review
 
Date Reviewed: 07/15/2009
AceGuy37 from TX
Member Since:
07/15/2009

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Reviews
I was skeptical at first since the prices were so low, but they came with the goods, and receive my product in three days. Order the Adobe Contribute 4 on Monday and got my package on Wednesday. That was for regular USPS delivery of course it was sent to my PO Box address. I differently order again when I need another software.. oh yeah, the product work with no problems.. Overall Rating
5 Star Review
 
Date Reviewed: 07/12/2009
christal.hawkins from unknown
Member Since:
06/26/2009

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Reviews
so far, everything was SMOOTH. the ease of ordering was supurb! Can't wait for shipment Overall Rating
5 Star Review
 
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