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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 4 35 351
Neutral (3) 0 0 13
Negative (1 or 2) 5 6 36
Total Reviews 9 41 400
Avg Rating 2.5 Star Review
2.67
4 Star Review
4.27
4.5 Star Review
4.43
Address: 1008 Jennifers Meadows Ct
Danville, CA 94506 - US
Website: http://ztechsoftware.com
Business Hours: 10am-6pm PST
Sales Phone: 1-877-983-2476
Service Phone: 1-877-983-2476
Sales Email: sales@ztechsoftware.com
Cust Service Email: sales@ztechsoftware.com

ZTech Software

http://ztechsoftware.com

With PriceGrabber Since 06/26/2006


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Date Reviewed: 05/27/2009
clydekk from unknown
Member Since:
05/18/2009

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Reviews
Very professional and well recommended. I received my product within a week of placing my order and I used regular mail. Unexpected and pleasantly surprised since I reside in Hawaii. Overall Rating
5 Star Review
 
Date Reviewed: 05/27/2009
t.foar from unknown
Member Since:
05/18/2009

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Reviews
GREAT VALUE, GREAT COMMUNICATION. MUCH BETTER PRICING THAN AMAZON, ETC! NOT ONE PROBLEM. Overall Rating
5 Star Review
 
Date Reviewed: 05/27/2009
jilliankerry from unknown
Member Since:
05/18/2009

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Reviews
Ordered my product, wasn't informed how long it would take for shipping, a few weeks later emailed them (can't phone them because their phone lines have been "down" for months) a couple of times didn't hear back until I threatened to withdraw my order. Then received a response with an excuse they didn't have the product and had been waiting for it from a supplier. I withdrew my order and bought it somewhere else. Poorly managed company.... Overall Rating
2 Star Review
 
Date Reviewed: 05/27/2009
gpernesky from unknown
Member Since:
05/18/2009

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Reviews
I will use ZTech Software in the future. Overall Rating
5 Star Review
 
Date Reviewed: 05/27/2009
jrwomack from unknown
Member Since:
05/18/2009

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Reviews
I've ordered form them before and it has always been pain-free. Plus I find them communicative which is important as too many vendors don't bother to answer email. So I don't bother sending them my money. But ZTech is a welcome exception. Overall Rating
5 Star Review
 
Date Reviewed: 05/26/2009
GerryGantt from unknown
Member Since:
05/17/2009

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Reviews
It would be helpful if there was a way to cancel an order on the site. I realized a few minutes after placing the order that I did not need the item. The only way I could contact customer service was by replying to the email detailing the order. By the time notice was taken of that, the order had already been shipped. Beyond that, service in returning the order was excellent. Overall Rating
5 Star Review
 
Date Reviewed: 05/26/2009
Lfa555 from unknown
Member Since:
05/17/2009

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Reviews
AAA+++ Item as promised, packed well, shipped promptly and arrived perfect. Overall Rating
5 Star Review
 
Date Reviewed: 05/26/2009
elke.thamm from unknown
Member Since:
05/17/2009

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Reviews
excellent prices, competent sales department, good product presentation on website Overall Rating
4 Star Review
 
Date Reviewed: 05/14/2009
StrictlyBusiness from CO
Member Since:
05/14/2009

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Reviews
Had a problem and couldn't get the software to load. Seems that 2nd disk was corrupt. ZTech was little and no help. Forget calling their phone number - no humans at home. After pleading for assistance, I finally contacted Adobe directly and they fixed the problem. I wasted a week trying to load this software and ZTech ignored my plea for help for a week. They never called me back and only after a week and they sent an email offering to refund, but by that time Adobe had already rescued me. This is obviously a "Dog and Pony" show business. If you have any trouble with the product, you're on your own. They claim to have a full 24 hour staff to service your needs. I seriously doubt it. Overall Rating
1 Star Review
 
Date Reviewed: 05/09/2009
brad from unknown
Member Since:
04/23/2009

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Reviews
could be better. I like that you have the Accreditations from BBB and others. That is why I spent my money here. Overall Rating
3 Star Review
 
Date Reviewed: 04/30/2009
mcypeij from unknown
Member Since:
04/21/2009

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Reviews
I had to place my order twice because something went wrong with paypal. When I placed the order again it was shipped immediately. I'm very happy with my purchase. Overall Rating
5 Star Review
 
Date Reviewed: 04/26/2009
shadow322 from unknown
Member Since:
04/10/2009

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Reviews
1st time user. very pleased with trusting this supplier and ease of use Overall Rating
5 Star Review
 
Date Reviewed: 04/19/2009
sherolsen from unknown
Member Since:
04/10/2009

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Reviews
Product received very quickly and in excellent condition as described. Overall Rating
5 Star Review
 
Date Reviewed: 04/15/2009
rcjwla from unknown
Member Since:
03/30/2009

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Reviews
No problems and would user again. Overall Rating
5 Star Review
 
Date Reviewed: 04/12/2009
njblondemoments from unknown
Member Since:
03/27/2009

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Reviews
The process was simple and easy. Thank you. Overall Rating
5 Star Review
 
Date Reviewed: 04/11/2009
itshemant4u from unknown
Member Since:
03/26/2009

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Reviews
Good work Overall Rating
4 Star Review
 
Date Reviewed: 04/10/2009
tahoregon from OR
Member Since:
04/10/2009

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Reviews
(Edited April 15th by tahoregon)  DO NOT BUY FROM ZTECH SOFTWARE. I ordered Dreamweaver CS4 Full Version and emailed them before ordering to ensure it was a full version, not a student version. They assured me it was a full version, but they sent a STUDENT VERSION. I discovered this after installing when I called Adobe Customer Service with a question. I have emailed them countless times and they will not send the correct version. How many others have been scammed? I would have not known it was the Student version if I had not called Adobe. From other reviews, it looks like they do this with other products as well. If they would do the right thing and send the correct version I would be happy to upgrade my rating. BUYER BEWARE! Overall Rating
1 Star Review
 
Date Reviewed: 04/09/2009
wantqctr from unknown
Member Since:
03/24/2009

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Reviews
I asked if they had Trend Micro Pro 2009, the ansewer was yes along with the link to order which I did.Only after installing did I relize that I did not get what I was told to order by Ztech they sent me Trend Micro 2009 but not the Pro version ,as of this posting they have not done anything to correct the problem other than email back and forth with alot of useless lip service.Summary DO NOT ORDER from this company they do not have a clue as to what they are selling. If they correct my issue I will be pleased to provide a positive feedback. RWS Overall Rating
1 Star Review
 
Date Reviewed: 04/08/2009
gsgbecca from unknown
Member Since:
10/14/2008

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Reviews
Very easy to find the item I wanted and very easy process to purchase. Overall Rating
5 Star Review
 
Date Reviewed: 04/07/2009
esphoto1 from unknown
Member Since:
03/22/2009

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Reviews
Great price & service...PROMPT shipping & delivery...can't ask for more! Overall Rating
5 Star Review
 
Date Reviewed: 04/05/2009
tcrusemobile from unknown
Member Since:
03/20/2009

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Reviews
product was as promised. very pleased with purchase and transaction. Overall Rating
5 Star Review
 
Date Reviewed: 04/05/2009
burnicus from unknown
Member Since:
03/20/2009

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Reviews
There seems to be an unexplained charge of about $30 attached to this order. Since the price is still very good, I'm not too worried about. Overall Rating
4 Star Review
 
Date Reviewed: 04/04/2009
Tarheel from unknown
Member Since:
03/26/2009

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Reviews
They delivered timely and as promised. I would certainly buy from them again. Overall Rating
5 Star Review
 
Date Reviewed: 04/04/2009
d.assoc from unknown
Member Since:
03/26/2009

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Reviews
Fast service, everything as advertised, best price available. Overall Rating
5 Star Review
 
Date Reviewed: 04/03/2009
nlea from unknown
Member Since:
03/18/2009

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Reviews
Great deal on software products. Completely legal software with registration prompt and everything. I'll be returning for other software products. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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